First, a shout out for Porta at the front desk, who was very helpful and remembered my name as I came and went. The mattress was comfortable, but the room had seen better days in terms of furniture and the bathroom. I was there for two days, but my room was not serviced. Moreover, the bistro which was advertised as being open until 10 pm had closed by 9:30 PM on Friday night when I was hoping to get something there.

This property was clean and comfortable. The pool was a godsend with the kids. Breakfast was included and was better than the continental you get most places - although you had to get a coupon for it from the desk as it isn't included in all reservations (so be sure to look/ask).

Called early to inform them of a late arrival. Was given a handicapped room. The sheets and towels were stained, and the ceilings were thin—I was awakened at 2 a.m. by children running above.

Thank You Staff

I want to Thank the wonderful Staff. I know Graduation Weekend is long hours Every time I visited Valdosta I usually stay here due to staff. Thanks again

Horrible experience and stay

Upon check in kids were running aroind the lobby and down the halls on the floor I was staying on. What made things worse someone was playing loud music the night. My stay at this hotel was terrible and my next stay in Valdosta, I definitely will not be making any type of reservation at this property

The team was amazing!!! Lisa, Poltra and Sally went above and beyond to make my stay comfortable. They were so nice and welcoming! I also loved the café and the bartenders I interacted with. The room was comfortable and clean. I slept great! I will keep them in mind for my next visit.

When we first arrived, the hotel was under obvious construction. I did not see any info about this when I booked. That would have been useful as we would have looked elsewhere. When checking in, our original two rooms were not available. They said that they overbooked. Not sure why this is a thing. Only sell rooms you have. We ended up with one room with balcony and one without. Because of the balcony door not locking in one of the rooms, we ended up being moved to a non-balcony room on the same floor as our other booked room. We originally asked about getting a room on the same floor and were told there were not two on the same floor. But only a few minutes later, there were two available together. The hotel had a general dirtiness to it. The corridor carpets were visibly dirty. The elevator carpet was filthy. The following are things found in both of our rooms. Hair on two pillows. Dirty sofa bed linens. I had to go to front desk to get new ones. There was a broken balcony door lock on our first room. They were able to switch us to a new room, which didn't have a balcony. There were stains on the sofa. There was a cracked sink and broken shower stopper in one of the rooms. The front desk staff were helpful and apologetic. It just felt like there was a lack of care about cleanliness. I can live with the construction, but the dirtiness is a deal breaker. We stayed at a Courtyard in McDonough, GA and it was great! This Courtyard in Valdosta fell way below expectations.