Staff was great, but I felt that the rooms were not the most comfortable. Maybe it was because we were in an accessible room, but the rug was thin and uncomfortable to walk on. The walls were thin and we could hear people walking above us as well as road noise outside and someone in another room yelling into a phone. I would not book again unless it was for a deep discount.
4.0分
商务出差
Only negative things I could sayis the bed was very hard and the room we stayed in was street side and quite noisy.
3.0分
家庭亲子
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They seemed understaffed at the front desk, I had to wait every single time I went up there. One of my key cards did not work and I had to walk back and forth several times and wait while the desk was helping others. When I arrived no one was at the desk, even after calling out for “help” it still took 5 mins for someone to come from the back. The woman doing the breakfast in the morning was helpful and friendly though.
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酒店回复: Thank you for taking the time to share your recent stay with us, and we are sorry to hear that you were unhappy with your experience. Our goal is to provide a warm, friendly, and reliable experience that makes guests happy. We sincerely apologize for failing to provide that experience to you. Your feedback will assist us in improving our services. We hope to have the opportunity to provide for your lodging needs in the future, which will give us an opportunity to demonstrate our improvements.
5.0分
商务出差
This was a nice room. I felt safe here and will definitely stay here again if I’m in the area.
5.0分
其他
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All around a good hotel. Everyone at reception was friendly and helpful. Check-in and check out was easy. Breakfast was good, dining area was clean. Room clean. Good experience all around.
5.0分
其他
Great check-in
Everything was very clean
Comfortable beds
4.0分
其他
Breakfast was very nice. Staff was very polite and helpful.
3.0分
情侣出游
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This has to be one of the worst constructed Hampton that we've ever stayed in. It really needs renovating and repairs. Our bed was the squeekiest one ever. Just moving your foot, made it squeek. The entry door was never installed correctly. The door frame is so out of alignment that when the door is closed, you can see the hallway and all the light from the hallway shines into your room. Don't stay in room 233. Hopefully the entire hotel will be renovated very soon.
2.0分
情侣出游
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We stayed here on 6/5. The property is clean but very dated/old. It needs to be completely renovated. Peeling wallpaper, sunken mattress, broken tiles, old carpeting and a first for me, the elevator door doesn't completely close before it starts moving. The staff were very polite and friendly.
完全没问题。
Staff was great, but I felt that the rooms were not the most comfortable. Maybe it was because we were in an accessible room, but the rug was thin and uncomfortable to walk on. The walls were thin and we could hear people walking above us as well as road noise outside and someone in another room yelling into a phone. I would not book again unless it was for a deep discount.
Only negative things I could sayis the bed was very hard and the room we stayed in was street side and quite noisy.
They seemed understaffed at the front desk, I had to wait every single time I went up there. One of my key cards did not work and I had to walk back and forth several times and wait while the desk was helping others. When I arrived no one was at the desk, even after calling out for “help” it still took 5 mins for someone to come from the back. The woman doing the breakfast in the morning was helpful and friendly though.
This was a nice room. I felt safe here and will definitely stay here again if I’m in the area.
All around a good hotel. Everyone at reception was friendly and helpful. Check-in and check out was easy. Breakfast was good, dining area was clean. Room clean. Good experience all around.
Great check-in
Everything was very clean
Comfortable beds
Breakfast was very nice. Staff was very polite and helpful.
This has to be one of the worst constructed Hampton that we've ever stayed in. It really needs renovating and repairs. Our bed was the squeekiest one ever. Just moving your foot, made it squeek. The entry door was never installed correctly. The door frame is so out of alignment that when the door is closed, you can see the hallway and all the light from the hallway shines into your room. Don't stay in room 233. Hopefully the entire hotel will be renovated very soon.
We stayed here on 6/5. The property is clean but very dated/old. It needs to be completely renovated. Peeling wallpaper, sunken mattress, broken tiles, old carpeting and a first for me, the elevator door doesn't completely close before it starts moving. The staff were very polite and friendly.
This Hampton just needs a remodel/renovation.