This visit maked my 4th stay. Which mean I liked the comfort of my stay. However, this stay I experienced a bit uncleanness. There was a few hard brown spots on the carpet between the queen size beds. Also there were several visible stains on one other bed comfort.
The staff was friendly as usual and the rest of the stay was appealing.
5.0分
其他
展开
The hilton garden inn was wonderful, all the staff was so friendly,and helpful,all the women at the check in and check out was wonderful,and Morgan was the best i give ger 10 stars I recommend everyone tostay here
5.0分
其他
Friendly staff, great hotel, and
Staff was very friendly and helpful. Great hotel, and in a very good location.
1.0分
其他
展开
We ended up staying 1 night, then left. I was told that when showing up to check in, the pool would be fixed the next day. I asked the next day, won't be open till sometime the following week... I felt lied to and will never stay here again.
我对房间和走廊等地方需要维修的状况感到很惊讶。电梯的按钮面板竟然是用包装胶带粘在墙上的（需要照片吗？我拍了一张）。我的遮光窗帘拉不上去；我先告诉了客房服务员，然后又告诉了前台的女士，她们都说会有维修人员过来查看，并且说有几个房间都有这个问题。但是没有人出现。后来我看到一位先生在修理踢脚线（他非常友善），他解释说这些窗帘是三月份安装的，从来没正常工作过，而且安装公司也一直没来重新布线。
我的房间里有无数只瓢虫在墙壁和天花板上爬。我把这事告诉一位客房服务员时，她说确实有这个问题，他们也解决不了。
第一晚睡了羽绒枕头后，我整晚都在打喷嚏，昨天一整天都鼻塞得很厉害，用掉了将近一盒纸巾。因为我是来亨茨维尔参加葬礼的，所以这真的很糟糕。当我问客房服务员能不能换成防过敏枕头时，她告诉我酒店没有其他类型的枕头了。
空调/暖气壁挂机组的一侧露出了铝箔（这个我也拍了照片）。
我两次去取冰，制冰机的冰块上都有深色的斑点。
Keurig咖啡机无法给我制作咖啡。
书桌的布艺椅子上有很多面包屑。
浴缸周围的填缝剂有黑色的霉斑。浴室洗手台的台面在我使用之前就有污迹。客房服务似乎是每隔一天才来打扫一次房间。
我十一月要回来参加一个婚礼，但我不打算再住这家酒店了。他们这种漠不关心的态度让我很意外。
我已经尝试了三次上传几张照片，但是这个网站传不了。
对于我们足球锦标赛来说，酒店地理位置很棒。房间很干净，但前台有一位女士对我非常粗鲁，我两次和她打交道都是如此。
干净、舒适、员工乐于助人、床很舒服、位置很方便。相当标准的中级大型连锁酒店。早餐贵得离谱，咖啡机坏了（不能跑到沃尔玛买一个备用的吗？）
我们到达时电脑无法使用，因此办理入住手续很慢。电梯地板需要清扫，电梯旁边需要放置地垫，因为人们会从游泳池里带走水。地板又湿又滑。
很好
员工很好
有很多小装饰问题需要修复，但房间很棒，床很棒，淋浴也很棒，所以总的来说是个好地方
好与不好。
空调无法调节……房间里整晚都很冷。打电话给前台，他们说会来，但从来没有来过。吹风机坏了。电视很复杂。房间很干净，床超级舒服。
This stay has been better
This visit maked my 4th stay. Which mean I liked the comfort of my stay. However, this stay I experienced a bit uncleanness. There was a few hard brown spots on the carpet between the queen size beds. Also there were several visible stains on one other bed comfort.
The staff was friendly as usual and the rest of the stay was appealing.
The hilton garden inn was wonderful, all the staff was so friendly,and helpful,all the women at the check in and check out was wonderful,and Morgan was the best i give ger 10 stars I recommend everyone tostay here
Friendly staff, great hotel, and
Staff was very friendly and helpful. Great hotel, and in a very good location.
We ended up staying 1 night, then left. I was told that when showing up to check in, the pool would be fixed the next day. I asked the next day, won't be open till sometime the following week... I felt lied to and will never stay here again.