I checked in with ease…friendly counter staff. My room is EXCELLENT!! I have free WiFi and nice clean room.
展开
酒店回复: Dear Guest,We're thrilled to hear that your stay at Hilton Garden Inn Montgomery East was so enjoyable! It's great to know that our friendly front desk team and your clean, comfortable room made a positive impression. We’re delighted that the complimentary WiFi added to your excellent experience as well! We look forward to welcoming you back on your next visit. Safe travels!Sincerely,Francine MoletteGeneral Manager
3.0分
其他
展开
Worst Garden Inn I have stayed at. Cheapest toilet paper I have ever seen. The room door was busted up and peeling. Just didn't feel clean. Front desk wasnt friendly at all
展开
酒店回复: Dear Guest,We’re truly sorry to hear about the conditions you described, as your experience doesn’t reflect the level of hospitality we want our guests to feel from the moment they arrive. The concerns with your room’s upkeep as well as the impression left by our front desk are disappointing to hear, and your feedback will be discussed amongst our leadership teams so we can address these areas with the appropriate departments.Your patience is appreciated, and we hope there may be an opportunity in the future to provide a stay that feels far more comfortable and welcoming.Sincerely,Francine MoletteGeneral Manager
4.0分
其他
Room was clean and looked nice, was treated very well by the guest attendant at the front desk, i would definitely stay here again
2.0分
其他
展开
It a shame how the same Hilton Haren hotels jus 5 mile away from each are totally different. The staff was nice but a lot of thing were not good. The Microwave didn't work, the body wash and shampoo was empty, i couldn't use my digital key and when i asked about it different staff gave me the same answer ( it works when it wants to.
展开
酒店回复: Dear Guest,We are very disappointed that we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. We appreciate you sharing these details, and we are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve.Sincerely,Francine MoletteGeneral Manager
4.0分
家庭亲子
展开
The room is spacious and clean. The staff was courteous. My only complaint was that the lobby coffee wasn't ready at 6 a.m. My significant other can't operate without her morning dose, and the in-room coffee didn't cut it for her.
展开
酒店回复: Dear Guest, we’re glad to hear you enjoyed your spacious, clean room and the courteous hospitality provided by our team here at Hilton Garden Inn Montgomery East. We do regret that the lobby coffee wasn’t available as early as expected, especially since it’s such an important part of many guests’ mornings. Your feedback will be discussed amongst our leadership teams to ensure our morning setup is ready right on time. We hope you’ll consider staying with us again for another comfortable and seamless visit.Sincerely,Francine MoletteGeneral Manager
5.0分
家庭亲子
展开
The parking area was great and I felt safe. The breakfast was okay. I would not choose to eat breakfast there again. The serving staff was very gracious. The bacon and eggs were very interesting, other than that, the stay was phenomenal.
展开
酒店回复: We’re so glad you felt safe and comfortable during your stay and that our team made such a positive impression. We do regret hearing that our breakfast may not have fully met your expectations, and your feedback will be discussed amongst our leadership teams to help guide future improvements. We’re pleased that the rest of your stay was enjoyable and look forward to welcoming you back the next time you're in town!Sincerely,Francine MoletteGeneral Manager
5.0分
其他
Room was nice and clean. Only problem was the tv kept going in and out, but not that big of a deal
展开
酒店回复: Dear Guest, we’re happy to know you found your room comfortable and clean during your stay with us at Hilton Garden Inn Montgomery East. We do regret hearing that the television signal was inconsistent, though we appreciate your understanding. Your feedback will be shared with our maintenance team to ensure the issue is addressed. We’re grateful for your kind remarks and hope to welcome you back again soon.Sincerely,Francine MoletteGeneral Manager
4.0分
商务出差
Parking area was good. The service for breakfast is very poor. No wait service for the 3 days we stayed.
展开
酒店回复: Dear Brandy, we’re glad our parking arrangements were perfectly suited to your needs, but we do apologize if our breakfast service may not have quite met expectations. Your feedback will be shared with our leadership team so we can address this and improve moving forward. We hope to welcome you back again the next time you're in Montgomery!Sincerely,Francine MoletteGeneral Manager
5.0分
家庭亲子
展开
The hotel was clean and staff was friendly. My only complaint is that that TV kept breaking up… it was as if the satellite was not lined up and the tv had static and lag. And it’s football season!!
展开
酒店回复: Dear Guest, we’re glad to hear that the cleanliness of our hotel along with our friendly hospitality made such a positive impression during your stay. We do regret that the TV signal may not have been as reliable as it could have been, especially here at the start of the season, and your feedback will be shared with our leadership team to help improve the experience for future guests. We appreciate you sharing your experience and hope we might have another opportunity to provide a seamless stay in the future.Sincerely,Francine MoletteGeneral Manager
5.0分
家庭亲子
Nice, clean hotel. Friendly staff. Great for a quick stay in Montgomery for soccer.
展开
酒店回复: Dear John, we’re glad to hear you enjoyed your stay and found our hotel clean and welcoming. It’s wonderful to know our team made such a positive impression, and we’re happy we could be a convenient choice for the recent soccer tournament. We look forward to welcoming you back next time!Sincerely,Francine MoletteGeneral Manager
I checked in with ease…friendly counter staff. My room is EXCELLENT!! I have free WiFi and nice clean room.
Worst Garden Inn I have stayed at. Cheapest toilet paper I have ever seen. The room door was busted up and peeling. Just didn't feel clean. Front desk wasnt friendly at all
Room was clean and looked nice, was treated very well by the guest attendant at the front desk, i would definitely stay here again
It a shame how the same Hilton Haren hotels jus 5 mile away from each are totally different. The staff was nice but a lot of thing were not good. The Microwave didn't work, the body wash and shampoo was empty, i couldn't use my digital key and when i asked about it different staff gave me the same answer ( it works when it wants to.
The room is spacious and clean. The staff was courteous. My only complaint was that the lobby coffee wasn't ready at 6 a.m. My significant other can't operate without her morning dose, and the in-room coffee didn't cut it for her.
The parking area was great and I felt safe. The breakfast was okay. I would not choose to eat breakfast there again. The serving staff was very gracious. The bacon and eggs were very interesting, other than that, the stay was phenomenal.
Room was nice and clean. Only problem was the tv kept going in and out, but not that big of a deal
Parking area was good. The service for breakfast is very poor. No wait service for the 3 days we stayed.
The hotel was clean and staff was friendly. My only complaint is that that TV kept breaking up… it was as if the satellite was not lined up and the tv had static and lag. And it’s football season!!
Nice, clean hotel. Friendly staff. Great for a quick stay in Montgomery for soccer.