Elevator did not work- and hasn’t worked for a while. The phones at the front desk also don’t work. I called the hotel prior to arriving and during my stay, multiple times. NO ONE answered!! They told me the phones haven’t been working.
4.0分
其他
Breakfast could have been better. Confusing. For example where was the non skim milk. Toaster broke. More fruit selections. … otherwise the stay was very nice.
5.0分
商务出差
We use this for biz travel as the mid-point overnight - great location and team managing the facility.
3.0分
其他
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At check-in, second room not ready. Had to follow-up twice to confirm if second room was ready. Person at check-in desk was way too casual and lacked professionalism.
5.0分
家庭亲子
Excellent customer service; the manager Karon was very helpful pleasant and responsive.
5.0分
其他
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I appreciated the fact that the back door was locked at all times to all except those who had a room key. However, the second day, my key would not unlock the door even though it would still unlock my room.
3.0分
其他
Power went off in the middle of the night — some type of auxilliary
5.0分
其他
Great staff
My stay was pleasant and Flo on the front desk did a superb job.
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酒店回复: Thank you for taking the time to complete our survey. We appreciate you for choosing Hampton Inn Opelika as your home away from home!
5.0分
其他
I like that its all to itself. Private . Quiet .
5.0分
商务出差
Karon, manager, was very helpful with answering questions of the area and a little issue with the bill (online purchase). Overall, a great stay.
Elevator did not work- and hasn’t worked for a while. The phones at the front desk also don’t work. I called the hotel prior to arriving and during my stay, multiple times. NO ONE answered!! They told me the phones haven’t been working.
Breakfast could have been better. Confusing. For example where was the non skim milk. Toaster broke. More fruit selections. … otherwise the stay was very nice.
We use this for biz travel as the mid-point overnight - great location and team managing the facility.
At check-in, second room not ready. Had to follow-up twice to confirm if second room was ready. Person at check-in desk was way too casual and lacked professionalism.
Excellent customer service; the manager Karon was very helpful pleasant and responsive.
I appreciated the fact that the back door was locked at all times to all except those who had a room key. However, the second day, my key would not unlock the door even though it would still unlock my room.
Power went off in the middle of the night — some type of auxilliary
Great staff
My stay was pleasant and Flo on the front desk did a superb job.
I like that its all to itself. Private . Quiet .
Karon, manager, was very helpful with answering questions of the area and a little issue with the bill (online purchase). Overall, a great stay.