Our room was very clean. The bathroom was clean and updated. The hair dryer was exceptional. And our bed was extremely comfortable. Very friendly staff as well. We highly recommend this hotel.
5.0分
其他
My stay was great. The room was clean and comfortable and the staff were helpful and friendly.
2.0分
商务出差
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Staff was very rude nearly the entire time. I needed assistance with updating my stay and the person at the front desk was honestly horrible. The room was pretty run down and dirty. Stains everywhere. Super super loud hotel you can hear nearly everything from any room in the vicinity.
2.0分
情侣出游
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No coffee maker in room. No safe in room. AC would not go below 68. Bath tube would not drain completely,standing water at all times so much the drain was rusted. Toilet seat was not secure. Front desk said elevators and gym that way, other than that i can't tell you anything else about the hotel. The get directions button does not work. You have to use the address. Construction on 4th floor in progress. You can definitely hear through the walls as i was woke up to the sounds of the people in the next room. Would not stay again. Not the holiday inn express i am use to staying at.
2.0分
其他
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Screaming Yelling Thin doors and walls
Adjoining rooms. The family with young children on the other side of the door screamed and yelled for 4 hours, then left for an hour for dinner & came back and screamed and yelled till 3am.
5.0分
家庭亲子
Staff was wonderful and polite as always. When we visit, this is always one of our goto locations.
4.0分
家庭亲子
Great staff, clean place and great pool. Only downside is I had to book another night to check out later because they latest they gave me was 12:30.
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酒店回复: Thank you for your review and for sharing your experience with us. We’re glad to hear that most of your stay was great!I do want to take a moment to clarify our checkout policy. Standard checkout is at 11:00 AM, and any departure past that time may incur an additional charge depending on availability. In some cases, when a significantly later checkout is needed—such as past 12:30 PM—booking an additional night may be the best option to ensure the room remains available and properly prepared for you.We appreciate your understanding and hope to welcome you back again soon!
4.0分
家庭亲子
The bathtub was peeling and need to be replaced. Bathroom door was dragging and hard to coose
1.0分
其他
Checked in and lady at desk was great. Got to the room and there was a live bug on the pillow. We left immediately.
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酒店回复: Thank you for sharing your experience. We’re truly sorry to hear that your stay did not meet your expectations. Please note that a full refund was issued as a gesture of goodwill. We always strive to provide a positive experience for our guests, and your feedback helps us improve. If there’s anything else we can do or clarify, please don’t hesitate to reach out directly.
好的
Our room was very clean. The bathroom was clean and updated. The hair dryer was exceptional. And our bed was extremely comfortable. Very friendly staff as well. We highly recommend this hotel.
My stay was great. The room was clean and comfortable and the staff were helpful and friendly.
Staff was very rude nearly the entire time. I needed assistance with updating my stay and the person at the front desk was honestly horrible. The room was pretty run down and dirty. Stains everywhere. Super super loud hotel you can hear nearly everything from any room in the vicinity.
No coffee maker in room. No safe in room. AC would not go below 68. Bath tube would not drain completely,standing water at all times so much the drain was rusted. Toilet seat was not secure. Front desk said elevators and gym that way, other than that i can't tell you anything else about the hotel. The get directions button does not work. You have to use the address. Construction on 4th floor in progress. You can definitely hear through the walls as i was woke up to the sounds of the people in the next room. Would not stay again. Not the holiday inn express i am use to staying at.
Screaming Yelling Thin doors and walls
Adjoining rooms. The family with young children on the other side of the door screamed and yelled for 4 hours, then left for an hour for dinner & came back and screamed and yelled till 3am.
Staff was wonderful and polite as always. When we visit, this is always one of our goto locations.
Great staff, clean place and great pool. Only downside is I had to book another night to check out later because they latest they gave me was 12:30.
The bathtub was peeling and need to be replaced. Bathroom door was dragging and hard to coose
Checked in and lady at desk was great. Got to the room and there was a live bug on the pillow. We left immediately.