酒店回复: Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered with the side entrance and your first room. That is not the smooth check-in process we strive to provide. I’m glad to hear our front desk associate was able to assist you and get you into a different room, but we regret that it took longer than it should have. Your feedback helps us improve, and we’ll be following up with our team to ensure these concerns are addressed promptly. We truly appreciate your patience and hope you’ll give us the chance to provide a much more seamless stay in the future.
酒店回复: Thank you for sharing your feedback with us. We’re glad to hear you enjoyed our breakfast options and that our front desk team made a positive impression during your stay. We apologize for the maintenance issues you experienced with the hot tub jets, toilet, and remote batteries. Your comments have been passed along to our team so we can address them promptly. We appreciate you bringing these to our attention and hope to welcome you back for an even smoother experience next time.
4.0分
其他
原文
翻译提供方：Google
唯一不足的是冷水泳池和按摩浴缸坏了
酒店回复: Thank you
3.0分
情侣出游
新的建築吧，還有些油漆工程。
酒店回复: Thank you
5.0分
家庭亲子
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Clean and comfortable! Great place to stay! They were very kind and helped us move things around so we could have two rooms side by side when I booked two rooms at different times through *******. They really went the extra mile and I really appreciated it!
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酒店回复: I am so happy to hear how helpful the staff was. Thank you for recognizing their efforts.
5.0分
其他
The check-in and checkout were super easy. The staff were incredibly friendly and helpful! Our room was clean and the beds were super comfortable.
感觉小城市的Holiday inn 性价比很高，干净卫生，服务也好，押金退的也快，不像旧金山的HOLIDAY INN，都两周了还没退给我。为啥这个退押金的服务不是标准的？
房间干净整洁。浴缸非常滑，没有配备防滑垫，差点儿摔一跤。
酒店位置不错，旁边就是一个超级大的食品超市，东西超级多又便宜。酒店整体的布置挺典雅的（不同于汽车旅馆其他便捷酒店）。早餐也不错，冷热食品，水果都有。
最令人满意的是，酒店押金就只收一美元！一路走来，这家酒店收的押金最少（其他同品牌酒店一般25-20美元）。
房间和洗衣机都很干净；早餐也很新鲜美味。
工作人员很棒，钥匙和房间还没准备好。
侧门的钥匙坏了。我们到的时候，111房间的门是开着的，关不上。工作人员很棒。他帮我们换了另一个房间。但整个过程花了将近一个小时，而且要来回前台很多次。
热水浴缸喷头需要维修，但无法正常工作。离开时我告诉前台工作人员，遥控器的电池需要更换，马桶冲水时仍然正常。早上的早餐很不错。前台工作人员很友好。只住了一晚。
唯一不足的是冷水泳池和按摩浴缸坏了
新的建築吧，還有些油漆工程。
Clean and comfortable! Great place to stay! They were very kind and helped us move things around so we could have two rooms side by side when I booked two rooms at different times through *******. They really went the extra mile and I really appreciated it!
The check-in and checkout were super easy. The staff were incredibly friendly and helpful! Our room was clean and the beds were super comfortable.