酒店回复: Muchas gracias por sus comentarios, en par de meses estaremos renovando toda la alverca. Espero verlos en un futuro.
2.0分
其他
原文
翻译提供方:Google
那里非常吵。走廊对面的孩子们一直喊叫到半夜,直到有人过来让他们闭嘴。我几乎睡不着觉。
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酒店回复: Thank you for taking the time to review your stay with us at Hampton Inn Addison, IL. We greatly appreciate your feedback and are reviewing the concerns that you have described. Our management and front desk team members do take these concerns seriously, and work diligently to correct actions so they are not to happen again.
4.0分
其他
原文
翻译提供方:Google
房间里有一股很奇怪的气味,我不喜欢。
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酒店回复: Thank you for taking the time to review your stay with us at Hampton Inn Addison, IL. We greatly appreciate your feedback and are reviewing the concerns that you have described. Our _Housekeeping_ team members do take these concerns seriously, and work diligently to correct actions so they are not to happen again.
5.0分
家庭亲子
原文
翻译提供方:Google
出色的..
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酒店回复: Thank you for staying with us! we see you again in the near future.
5.0分
家庭亲子
原文
翻译提供方:Google
一切都很棒
酒店回复: Thank you for the positive review and rating!
5.0分
其他
one of the best hamptons i stayed. probably the facility was renovated recently, room was quite large and spacious and we loved it
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酒店回复: Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
2.0分
情侣出游
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Even though we arrived at the hotel 1hr after check-in time, front staff said the room is not ready which is quite frustrating especially after a long travel. Then there was quite abit noise outside the door room in the morning time. The pillows were really bad, we couldn’t sleep properly. The pool area also seemed quite dirty.
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酒店回复: I am personally working with housekeeping to correct these actions so that all of our guests feel welcome and as if they are part of our family. Please know that we do try our hardest to ensure that all of our guests have a welcoming experience and that you would have the want to return to our property. We do apologize for not have met the high standards of the Hilton Worldwide brand that everyone has come to expect.
这次住宿体验很好。食物、服务和环境都很不错。
我来芝加哥好几次了,每次都住这家酒店。入住手续办得很快,马上就能进房间。床垫软硬适中,睡得很舒服。淋浴水压也没问题。早餐中规中矩。
服务非常好,员工也很友善,乐于助人,非常感谢。肯定会再来的。
好地方,安静,每个人都很友好,唯一的问题是游泳池需要进一步清洁。
那里非常吵。走廊对面的孩子们一直喊叫到半夜,直到有人过来让他们闭嘴。我几乎睡不着觉。
房间里有一股很奇怪的气味,我不喜欢。
出色的..
一切都很棒
one of the best hamptons i stayed. probably the facility was renovated recently, room was quite large and spacious and we loved it
Even though we arrived at the hotel 1hr after check-in time, front staff said the room is not ready which is quite frustrating especially after a long travel. Then there was quite abit noise outside the door room in the morning time. The pillows were really bad, we couldn’t sleep properly. The pool area also seemed quite dirty.