Our stay was great. Room and breakfast was amazing. Great customer service and enjoyed the workers at hotel.
5.0分
家庭亲子
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We checked in very late and the front desk worker was very helpful and friendly. The room was clean and the beds were comfortable with great pillows. Guymon has a bit of a farm town smell, if you know what I mean. So, the outside of the hotel did have a certain aroma but, not the hotel's fault at all. I would certainly stay here again.
5.0分
家庭亲子
The staff was very helpful and friendly
Lobby was clean and inviting
Our room was very clean and comfortable
3.0分
家庭亲子
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When we first got in our room it stunk like stale cigarettes. I called down to the front and was given no issue in getting a room change for me and my children. They even upgraded us to a larger room. It was much nicer clean and didn’t have and stench of smoke or cigarettes thank god. Staff was friendly and they had a great breakfast full of options for myself and children.
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酒店回复: Thank you for taking the time to share your experience with us. I’m truly sorry to hear that your initial room had an unpleasant smell — that’s certainly not the standard we strive to uphold. However, I’m glad our team was able to respond quickly and provide you with a clean, upgraded room that better suited your needs.It’s wonderful to hear that you and your children enjoyed the rest of your stay, especially the breakfast options and the service from our staff. I’ll be sure to pass along your kind words to the team—they’ll be happy to know they made a positive impact on your visit.We appreciate your feedback, as it helps us improve. We hope to welcome you and your family back again in the future for an even better experience from start to finish.
5.0分
其他
Luxurious
Absolutely luxurious! The sheets felt like silk. Breakfast was delicious. Smelled amazing inside.
5.0分
其他
Room 234 has some word banging noises all night. Maybe puppies banging together or something?
5.0分
其他
Staff was great. The breakfast was one of the best we have ever had. Room was very clean. We would definitely visit again!
5.0分
其他
New hotel. Very clean and comfortable. Spacious rooms and great breakfast. Will definitely stay here again.
一次愉快而放松的住宿。
好的
Must stay again
Our stay was great. Room and breakfast was amazing. Great customer service and enjoyed the workers at hotel.
We checked in very late and the front desk worker was very helpful and friendly. The room was clean and the beds were comfortable with great pillows. Guymon has a bit of a farm town smell, if you know what I mean. So, the outside of the hotel did have a certain aroma but, not the hotel's fault at all. I would certainly stay here again.
The staff was very helpful and friendly
Lobby was clean and inviting
Our room was very clean and comfortable
When we first got in our room it stunk like stale cigarettes. I called down to the front and was given no issue in getting a room change for me and my children. They even upgraded us to a larger room. It was much nicer clean and didn’t have and stench of smoke or cigarettes thank god. Staff was friendly and they had a great breakfast full of options for myself and children.
Luxurious
Absolutely luxurious! The sheets felt like silk. Breakfast was delicious. Smelled amazing inside.
Room 234 has some word banging noises all night. Maybe puppies banging together or something?
Staff was great. The breakfast was one of the best we have ever had. Room was very clean. We would definitely visit again!
New hotel. Very clean and comfortable. Spacious rooms and great breakfast. Will definitely stay here again.