Everyone was very polite the place was busy and i like that,the room was clean and breakfast was good
3.0分
其他
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After a long 10 hour car ride, i just wanted to relax. Tue ac woupdnt cool properly and kept making noises all night. The tv also wasnt working. Kinda a bummer since i just wanted to relax with a movoe after a long drive. The ac kept me up till 1 am. The hotel was in a nice location and was clean and fresh.
5.0分
其他
Room was great, bed was SOOOOOOO comfortable. Staff was friendly. Hotel was clean & safe.
5.0分
家庭亲子
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We loved our stay here. Was very quiet. Room looked newly renovated. Was very clean. Breakfast was nice. Would have been nice to have more dairy free options. Pool was nice but lots of chlorine.
4.0分
家庭亲子
Very nice hotel that we would stay at again. The only downside was that the elevator was out of service.
4.0分
家庭亲子
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The staff were amazing. The rooms were clean and the beds were comfortable. Our original room was hot and they removed us with no problems. My only concern is that there were kids running up and down the halls and loud at all hours of the late night and early morning. People calling our phone and hanging up early in the morning as well. There should be signage for parents not to let their children disturb others. Also, I'm not understanding why it is taking so long to refund my incidental hold back to me. It has been five days and it is still processing. It has never taken this long.
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酒店回复: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Front Desk Team
5.0分
其他
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Amazing
The front office staff is amazing. Not sure if his name is Lucky? He remembered us from the week prior. Our rooms tv volume wasn’t working at that time and he switched us rooms. He even told us about food places to try the week prior. We will for sure be returning in the future!!
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酒店回复: Thank you for taking the time to write to us. Your kind words mean a great deal to us, and we are pleased to hear that you are satisfied with your stay with us. We hope that you will stay with us again in the future so that we may continue to meet your needs.
干净整洁，和图片上的一模一样。不过经理的态度有点粗鲁/冷淡。
混乱和未接听的电话
我在我的预订开始确认的那天早上打电话，确保一切都很好，他们告诉我没有问题，但是当我到达酒店时，一位盎格鲁撒克逊人（女人）给了我一天的恐惧，因为由于她缺乏经验，她告诉我，两个预订房间中只出现了一个，他对此无能为力，他给了我************的号码，让我查一下。 ，我试图与之沟通，但他们从未回复，直到一个不同国籍的人到达并非常友善地对待我们他通过系统正确搜索为我们解决了这个问题，从此我就可以放松了，但从那时起就很棒了；
建议************（接听电话），以便他们可以更好地支持我们这些使用他们服务的人。
干净的
Everyone was very polite the place was busy and i like that,the room was clean and breakfast was good
After a long 10 hour car ride, i just wanted to relax. Tue ac woupdnt cool properly and kept making noises all night. The tv also wasnt working. Kinda a bummer since i just wanted to relax with a movoe after a long drive. The ac kept me up till 1 am. The hotel was in a nice location and was clean and fresh.
Room was great, bed was SOOOOOOO comfortable. Staff was friendly. Hotel was clean & safe.
We loved our stay here. Was very quiet. Room looked newly renovated. Was very clean. Breakfast was nice. Would have been nice to have more dairy free options. Pool was nice but lots of chlorine.
Very nice hotel that we would stay at again. The only downside was that the elevator was out of service.
The staff were amazing. The rooms were clean and the beds were comfortable. Our original room was hot and they removed us with no problems. My only concern is that there were kids running up and down the halls and loud at all hours of the late night and early morning. People calling our phone and hanging up early in the morning as well. There should be signage for parents not to let their children disturb others. Also, I'm not understanding why it is taking so long to refund my incidental hold back to me. It has been five days and it is still processing. It has never taken this long.
Amazing
The front office staff is amazing. Not sure if his name is Lucky? He remembered us from the week prior. Our rooms tv volume wasn’t working at that time and he switched us rooms. He even told us about food places to try the week prior. We will for sure be returning in the future!!