酒店回复: Hello Stefanie,Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced during your stay. We understand how frustrating it must have been to receive a notice about water maintenance so late in your visit, especially after a long day of games. This should have been communicated to you earlier during the booking or check-in process, and we regret that it wasn't. We also apologize for the lack of compensation or alternative solutions offered. Your experience is important to us, and we will work with our team to ensure better communication for future stays. We truly appreciate your understanding and hope to offer you a better experience next time.
2.0分
商务出差
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翻译提供方：Google
浴缸里的阀门坏了，热水不停，没法洗澡，只能用水杯来回从洗手水龙头接水洗澡，非常非常不舒服，我有视频
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酒店回复: JOSE, thank you for taking the time to share your experience. The team is sorry to hear there was a challenge with the bathroom setup during your stay. Feedback like yours is valuable and will be shared with the relevant departments for review.
酒店回复: Thank you, Harrison! We're happy to hear you had a great stay near the airport.
1.0分
商务出差
原文
翻译提供方：Google
失望
第一个分配的房间不干净。隔壁的房间只有一条毛巾，供四个人使用。
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酒店回复: Thank you for taking the time to share feedback about your recent experience. The team always aims to provide a comfortable environment, and your comments regarding the room conditions and amenities are appreciated. Your insights have been shared for future attention.
芝加哥马拉松周末，最有性价比的酒店，开车进城挺方便的
一如既往的棒，设施很好，食物美味，员工也很友善！
三星的标准，也就这样吧
房间很不错
很好
不错不错，
我们为了参加排球锦标赛住了两晚。第二天早上，我们从门下塞了一张纸条，通知我们由于定期维护，水将于上午 9 点关闭，直到深夜。我们在预订或办理入住时都没有被告知要为此做好准备，而是在前一天晚上，因为我们整天都在打比赛，所以很晚才回来。这是不可接受的，我知道紧急情况会发生，但这个通知说是安排好的。我们不得不早起，只是为了确保每个人都能洗澡和用水，而不是能睡觉和休息。对于每晚的费用，我希望能够得到基本的个人护理，比如用水。无论如何，都没有提供折扣或补偿。如果我知道并被告知时间，我会预订其他设施，以确保我们能像预期的那样休息和洗澡。非常令人沮丧和不专业。
浴缸里的阀门坏了，热水不停，没法洗澡，只能用水杯来回从洗手水龙头接水洗澡，非常非常不舒服，我有视频
中途机场附近的优质住宿
我的航班延误到第二天，所以我想找一个不错的住处，只住一晚，然后一大早就离开。大堂很漂亮。升级后的房间，非常干净，台面很棒。往返机场的班车非常方便。
失望
第一个分配的房间不干净。隔壁的房间只有一条毛巾，供四个人使用。