The view over the creek was nice. Room was mostly comfortable. You can hear everything that's happening in the hallways. Stained carpet, dirty towels, the bed was very oddly positioned, very small pool. But fine for a few nights if you are passing through.
Downstairs coffee bar was convenient even though a small coffee is $4. The staff is nice. For $100/night it makes sense but would not pay more.
酒店回复: Thank you for staying with us and for sharing your feedback.
2.0分
其他
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Bistro food was missing key ingredients. They should have told us that when we ordered so that we could choose something else.
In room coffee was included in the description but they did not have any to provide so we had to purchase every morning.
The TV screens did not work on the stationary bike.
Found a live roach in the room.
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酒店回复: Please accept my apologies for the issues you encountered during your stay. I have removed the Food & Beverage charges from your account and processed a credit to the card we had on file for your incidental charges. I have asked the Maintenance team to check the exercise equipment to ensure the TV screens are working and to ensure proper pest control policies are being followed. Thank you for staying with us.
2.0分
家庭亲子
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We were unable to use the sofa bed because the mattress was in terrible condition. It was soiled and grimey. There was no way we could have slept on it even with the sheets covering it. We had to close it and have my son just sleep curled on the sofa. I spoke with Dev the assistant manager this morning to express my voncerns
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酒店回复: Please accept my apologies for the issues you encountered during your stay.
5.0分
其他
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The room was bright, cheerful & spotless. Plenty of lighting, bedding & towels. Staff was super friendly & helpful, bistro was very convenient & food delicious. Grounds & pool area were clean & comfortable. Will be back.
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酒店回复: I am pleased to see you enjoyed your stay with us and we look forward to seeing you again soon.
5.0分
家庭亲子
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Very nice hotel: pretty rooms, plenty of bedding & towels. Grounds & pool area well kept & comfy. Bistro was convenient & good food. Staff attentive & friendly. Right off exit ramp so easy access. Will be back.
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酒店回复: Thank you for staying with us and for sharing your feedback. I am pleased to see you enjoyed your stay with us and we look forward to seeing you again soon.
3.0分
朋友出游
Over it was good but the room let in a lot of hallway sounds, the bathroom fan did not work and most TV stations did not come through.
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酒店回复: Thank you for staying with us and for sharing your feedback. I apologize for the inconvenience you experienced during your stay.
位置很好，房间也很干净。客户服务非常出色。
这家酒店对得起这个价格了——我花更多钱住过更差的。我只住了一晚，没什么问题。
建议：您应该考虑每天打扫房间。不是有一天是，另一天不是。
浴室里没有热水。
一家餐馆的女服务员不工作，请别人替她干活。一家需要进行各种改进的酒店。
The view over the creek was nice. Room was mostly comfortable. You can hear everything that's happening in the hallways. Stained carpet, dirty towels, the bed was very oddly positioned, very small pool. But fine for a few nights if you are passing through.
Downstairs coffee bar was convenient even though a small coffee is $4. The staff is nice. For $100/night it makes sense but would not pay more.
Bistro food was missing key ingredients. They should have told us that when we ordered so that we could choose something else.
In room coffee was included in the description but they did not have any to provide so we had to purchase every morning.
The TV screens did not work on the stationary bike.
Found a live roach in the room.
We were unable to use the sofa bed because the mattress was in terrible condition. It was soiled and grimey. There was no way we could have slept on it even with the sheets covering it. We had to close it and have my son just sleep curled on the sofa. I spoke with Dev the assistant manager this morning to express my voncerns
The room was bright, cheerful & spotless. Plenty of lighting, bedding & towels. Staff was super friendly & helpful, bistro was very convenient & food delicious. Grounds & pool area were clean & comfortable. Will be back.
Very nice hotel: pretty rooms, plenty of bedding & towels. Grounds & pool area well kept & comfy. Bistro was convenient & good food. Staff attentive & friendly. Right off exit ramp so easy access. Will be back.
Over it was good but the room let in a lot of hallway sounds, the bathroom fan did not work and most TV stations did not come through.