酒店回复: Thank you for your wonderful feedback! We're thrilled to hear you found our location convenient for your Uber rides and enjoyed the breakfast. It's great to know that you appreciated the cleanliness and comfort of our beds and pillows in the two-bedroom suite. We hope to welcome you back for another pleasant stay!
5.0分
家庭亲子
原文
翻译提供方：Google
只是希望有更好的咖啡机，也许还有饮用水过滤器。其他一切都很好。我们的另一栋房子。
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酒店回复: Thank you for your feedback! I'm glad to hear you enjoyed your stay overall. We appreciate your suggestions about a better coffee maker and a water filter, and I will certainly pass them along to our team for consideration. We hope to welcome you back to our house soon!
酒店回复: I apologize for the disappointing experience you had at our hotel. I'm shocked to hear that you found blood on the pull-out mattress and that our staff was rude. I want to assure you that this is not the standard of service we strive to provide. I'll make sure to look into this incident and address it with our housekeeping and customer service teams to ensure that such incidents don't happen in the future.
2.0分
其他
原文
翻译提供方：Google
有人告诉我，Residence 不允许举办生日派对，从此以后我们的信誉就很差了。
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酒店回复: We are sorry to hear that you were disappointed with our policy regarding birthday parties. However, we must ensure the comfort and safety of all our guests. We apologize if this caused any inconvenience or frustration. Our team always strives to provide excellent service to all our guests, and we regret that you felt treated poorly. We appreciate your feedback and hope to have another opportunity to exceed your expectations in the future.
预订和入住都很方便。
房间宽敞，住着也挺舒服的。
早餐还行。
沙发床有点太软塌了。
总的来说，挺好的，如果以后再需要这一区的房间还会考虑。
入住房间时，发现淋浴墙上有头发，浴室水槽柜里有一只脏袜子。热水浴缸不热，非常温热
凌晨 1 点到那里办理入住手续。他们告诉我“没有房间”，他们可以准备好一间，如果我愿意等的话，需要 15 分钟。我花了 600 美元订了一间单人房
搭乘 Uber 很容易找到，进城只需 10 美元。早餐很棒。地方不错。床很干净，枕头也很棒。我们 4 个人住一间 2 卧室套房，非常值得。
只是希望有更好的咖啡机，也许还有饮用水过滤器。其他一切都很好。我们的另一栋房子。
不喜欢任何花哨的东西，但想在机场附近睡个好觉。每晚近 500 美元，我期望酒店干净。这个地方的地毯和墙壁上沾满污渍，淋浴间里有头发，地板没有拖过，盘子很脏。纱窗破了，整体看起来脏兮兮的，维护得也不好。房间和走廊里都有一股难闻的气味。
已扣款，但尚未入住。我想就错误扣款申请退款。
床垫上有血迹，工作人员态度很差
有人告诉我，Residence 不允许举办生日派对，从此以后我们的信誉就很差了。
工作人员非常友好和热情。酒店干净，泳池干净且维护良好。