酒店回复: Dear Renee,Thank you for staying with us! We appreciate the feedback. We hope to see you again when your travels bring you back to Deerfield.Sincerely,GM
酒店回复: Dear Catherine,Thank you for staying with us! We appreciate the feedback. Please let us know what we could have done differently to improve your overall stay. We look forward to having you stay with us when your travels bring you back to Deerfield.Sincerely,GM
酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our entire staff to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future. Once again thank you for your time.
酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our entire staff to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future. Please feel free to contact me to discuss in detail your experience during your stay with us.I hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Dear Carolyn,Thank you for staying with us! We appreciate the feedback. Unfortunately, the location of the room is subject to availability and we chose a room for you closes to the clubhouse. We hope to see you again when your travels bring you back to Deerfield.Sincerely,GM
3.0分
其他
原文
翻译提供方：Google
工作人员很棒，乐于助人。班车很方便。房间的暖气、冰箱和热水器噪音很大。
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酒店回复: Dear Gerardo,Thank you for staying with us! We appreciate the feedback and apologize for the issues that you experienced. This has been shared with our entire staff to ensure future guest are not inconvenienced by the noisy HVAC and refrigerator in this room. We hope you give another chance to stay with us when your travels bring you back to the area.Sincerely,GM
5.0分
其他
原文
翻译提供方：Google
酒店很棒，服务也很好，员工团队很棒，随时准备提供帮助
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酒店回复: Thank you for your wonderful response. We do appreciate your business. We hope to see you again really soon. Have a nice day.
酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our entire staff to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
好好休息了一下。食物很棒，美味可口。房间也很舒适干净。
隐私性很好
来这里是为了买些圣诞礼物。房间符合我们的需求，也很干净，但地板确实有些磨损。入住时被告知需要支付250美元的押金，只限一晚，这让我很震惊。我觉得这太疯狂了，幸好购物时没有考虑这一点，因为我的信用卡只用于旅行。
我们非常享受在这套两居室公寓的住宿体验。我、我丈夫和岳母都住得非常舒适。房间干净舒适，周围环境优美安静。一定会再次入住。
不应该给星级！我要退款！
我们不得不在原定的入住时间后等了2个小时……房间不干净，沙发床从头到脚都沾满了看起来像尿渍的东西，我儿子根本没睡在上面，浴室的地板都在下陷，我非常害怕洗澡或上厕所，踩到浴室瓷砖上就会陷下去，一点也不安全，而且在这家酒店住了两天，花了550美元，真是太失望了。更别说开了3个小时的车，却被告知房间还没准备好，还要等2个小时。
地理位置优越，住宿体验极佳。
这是一次完美的住宿体验，地理位置优越。工作人员友好且乐于助人。我绝对推荐您入住这里。私密的入口给人一种温馨舒适的感觉。
布局非常实用，但设施老旧且缺乏更新。夜间接待热情周到，但早晨前台却毫无帮助，态度粗鲁。我推荐其他酒店。
总的来说，这次住宿体验不错，但我对入住行动不便的家庭成员时如此不周到感到失望。我知道他们没有提供带轮椅通道的两居室公寓，但我提前一个月打电话预订了，入住时他们给我们安排了一套靠近房屋后方、位于建筑物后方的公寓，需要爬两层楼梯。理想情况下，他们应该把我们安排到离俱乐部会所或残疾人停车位更近的公寓。我还会再来，但前提是家庭情况不同。
工作人员很棒，乐于助人。班车很方便。房间的暖气、冰箱和热水器噪音很大。
酒店很棒，服务也很好，员工团队很棒，随时准备提供帮助
这是我住酒店期间睡过的最舒服的床之一。
然而，我到达时，厨房地板中间有一只死老鼠，我不得不三次换新钥匙，因为我的钥匙总是短路或什么原因把我锁在房间外面……浴室外面传来尖锐的哨声，还有砰砰的声音。不知道是不是洗衣房的声音，但在我住的两个晚上，这种声音一直存在。周六早上的早餐要到7点才开始。对于周末的酒店早餐来说，这太晚了。有些人喜欢早起上路，而当我起床时，却没有任何线索可以让我开始。