酒店回复: Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.
酒店回复: Unfortunately, Courtyard doesn't offer complimentary breakfast. I am truly sorry for the inconvenience this caused.
3.0分
情侣出游
原文
翻译提供方：Google
缺乏服务。只要求提供毛巾服务，但在我们的三晚住宿期间一次都没有收到。
酒店回复: Im sorry we fell short of your expectations.
5.0分
其他
原文
翻译提供方：Google
我几乎喜欢它的一切。我想说唯一需要改进的是房间里的水龙头和房间走廊里的气味。
酒店回复: Thank you
1.0分
其他
原文
翻译提供方：Google
没有房间
酒店回复: Our apologies!
5.0分
其他
We absolutely loved our room. Beautiful hotel, we are already planning on another trip just to stay there again.
展开
酒店回复: Thank you so much for your review! We are always excited when we can make our guests happy!
2.0分
家庭亲子
展开
The receptionists did not know where a good restaurant was for dinner or breakfast. The air conditioner in the first room did not work. Did get moved to a working room.
No complimentary breakfast. coffee over by 9:30
展开
酒店回复: Thank you, Unfortunately Courtyard does not offer a complimentary breakfast.
5.0分
其他
Check in was great the lady at the desk was very welcoming and made me feel at if you have more people like her you’ll stay in business a long time.
酒店回复: Thank you!
5.0分
其他
Enjoyed the amazing customer service and speedy check in/out. Will definitely stay her again if ever in the area.
入住非常顺利方便。酒店很棒，几乎提供了我们所需的一切。就是没有吹风机，但这也不是什么大问题，反正我也带了自己的。
我们到达130并去了前台。我告诉经理我们已经预订了。她粗鲁地说：“我们没有准备好房间”。我说谢谢你，我们下午3点回来。 （注明入住时间）她说：“那么我们也没有房间了。你必须等到下午4点以后”。我问她是否会补偿我确认预订并提前付款后给我带来的不便，但房间无法按时准备好。她说他们不会这样做，我只能等待。
我在万豪酒店住了 20 多年，从来没有受到过如此粗鲁的对待。这是迄今为止我在万豪酒店经历过的最糟糕的经历。我知道事情会发生并且会发生延误。但是，对待我就像我是一个不便者一样，这并不是让我回到你们酒店的方式。
我们来到酒店内的小庭院等待。当房间准备好时。她来找到我们，表现得好像她在帮我们一个忙，因为下午 4 点之前就准备好了。她从未因延误或粗鲁而道歉。
不会推荐也不会再入住这家酒店。这是一个遗憾，因为它的位置很好，而且到该地区的其他服务非常方便。
相当不错的中档酒店。新的和现代的。也许比其他中档便宜一点。不过，不包含早餐，大堂也不提供咖啡。 “自助早餐”主要是百吉饼、面包或松饼。星巴克是可用的，但在我询问的时间里没有星巴克咖啡被冲泡。如果您对早餐不感兴趣并且不喝咖啡，那么这个地方适合您。这里和那里都没有，但没有庭院。
缺乏服务。只要求提供毛巾服务，但在我们的三晚住宿期间一次都没有收到。
我几乎喜欢它的一切。我想说唯一需要改进的是房间里的水龙头和房间走廊里的气味。
没有房间
We absolutely loved our room. Beautiful hotel, we are already planning on another trip just to stay there again.
The receptionists did not know where a good restaurant was for dinner or breakfast. The air conditioner in the first room did not work. Did get moved to a working room.
No complimentary breakfast. coffee over by 9:30
Check in was great the lady at the desk was very welcoming and made me feel at if you have more people like her you’ll stay in business a long time.
Enjoyed the amazing customer service and speedy check in/out. Will definitely stay her again if ever in the area.