酒店回复: Anna, our team is thrilled you enjoyed your stay at AC Hotel Portland Lake Oswego. It’s wonderful that the property’s setting, comfort of the accommodations, and convenient location made your visit so pleasant. Thank you for highlighting the amenities and food options nearby. Everyone at AC Hotel Portland Lake Oswego looks forward to welcoming you back again soon.
We booked a room with 2 queen beds. They could only accommodate a king for me, my husband and 11 year old. Disappointing! Would have stayed somewhere else that could have given us the room we booked.
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酒店回复: Thank you for taking the time to share your feedback. We’re sorry your stay didn’t meet expectations and understand how important it is to receive the room setup you reserve. Your comments will be reviewed with our team to help prevent similar frustrations in the future.
3.0分
其他
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It may be unfair, as we loved crown plaza prior to the change to AC Marriott. Crown was much more family friendly. This new look, although clean and sharp is not meant for family. It is intended for business people traveling in the area. Example: bar is the focal point of the dining area, the bathrooms in room are swinging doors with no locks or door handles for privacy.
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酒店回复: Randall, thank you for sharing your thoughts and observations. We understand that the changes in style and amenities might feel different, especially if you're used to a more family-oriented atmosphere. Your feedback is important and helps our team consider the needs of all our guests as we continue to evolve. We appreciate you taking the time to let us know about your experience.
5.0分
其他
Awesome experience
Easy Check in, friendly staff in the hotel is immaculate checked in late last night, but well worth it
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酒店回复: Danny, it’s wonderful to hear you had a great time at AC Hotel Portland Lake Oswego. The team truly appreciates your kind words about their service and the atmosphere. We hope to welcome you back for another memorable stay soon.
5.0分
其他
Great staff and rooms are spacious and beautiful. Great access to the freeway and plenty of food options around.
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酒店回复: Linda, the team at AC Hotel Portland Lake Oswego is thrilled you enjoyed the spacious accommodations and found the location convenient. It’s wonderful to know you appreciated the nearby dining choices and our welcoming team members. We hope to welcome you back soon.
5.0分
家庭亲子
I had stayed here when it was the Crowne Plaza and this is SO much better!! Updates amenities, the bar is great and the bed was so comfortable
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酒店回复: Jennifer, the team is thrilled you enjoyed your stay at AC Hotel Portland Lake Oswego. Everyone is glad you liked the enhancements, appreciated the lounge, and found the bed especially relaxing. Thank you for choosing to return, and the team looks forward to welcoming you again soon.
5.0分
其他
Great hotel
The hotel was very clean and the room nicely appointed. The staff were friendly and helpful. Great locatiom
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酒店回复: Mary, it’s wonderful to hear you had a great time at AC Hotel Portland Lake Oswego. The team members sincerely appreciate your kind words about the service and the accommodations. Thank you for choosing to stay with us, and we hope to welcome you back soon.
房间还不错，但是睡不了一个成年人，房间很干净，服务也很好，据说波特兰市区很不安全，但是酒店周围很安全
很棒的住宿体验
这家酒店非常棒。非常干净，服务也很棒。酒店虽然离高速公路很近，但树木环绕，让您感觉不到高速公路的喧嚣，也听不到高速公路的声音。停车位安全充足。酒店餐饮选择丰富，周边环境宜人，非常适合散步。酒店提供餐饮服务，酒吧也非常棒。
床很舒服，不硬也不软。酒店还额外提供一张日式沙发床，可以变成一张加长单人床。
我会再次入住，如果您需要过夜，我强烈推荐这家酒店。
我订的是含早餐的房间，结果账单上却加了早餐费。描述里说有洗衣房，但实际上没有。
纯粹
We booked a room with 2 queen beds. They could only accommodate a king for me, my husband and 11 year old. Disappointing! Would have stayed somewhere else that could have given us the room we booked.
It may be unfair, as we loved crown plaza prior to the change to AC Marriott. Crown was much more family friendly. This new look, although clean and sharp is not meant for family. It is intended for business people traveling in the area. Example: bar is the focal point of the dining area, the bathrooms in room are swinging doors with no locks or door handles for privacy.
Awesome experience
Easy Check in, friendly staff in the hotel is immaculate checked in late last night, but well worth it
Great staff and rooms are spacious and beautiful. Great access to the freeway and plenty of food options around.
I had stayed here when it was the Crowne Plaza and this is SO much better!! Updates amenities, the bar is great and the bed was so comfortable
Great hotel
The hotel was very clean and the room nicely appointed. The staff were friendly and helpful. Great locatiom