酒店回复: Thank you for choosing to stay at the Courtyard Louisville Downtown and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize that your stay was less than exceptional, due to outside road noise.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.
1.0分
情侣出游
原文
翻译提供方：Google
声音很大，而且家具可能不干净。
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酒店回复: Thank you for choosing to stay at the Courtyard Louisville Downtown.Providing the highest level of hospitality is our number one priority and we sincerely apologize that your stay was less than exceptional, due to outside construction / road noise.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.
2.0分
其他
原文
翻译提供方：Google
房间有异味。房间很吵。看起来不太干净。不会再住那里了。
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酒店回复: We apologize that your stay with the Courtyard Louisville Downtown was less than exceptional.Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may strive to deliver exceptional service in the future.
1.0分
商务出差
原文
翻译提供方：Google
它位于主干道上，所以非常吵。
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酒店回复: We apologize that your stay with the Courtyard Louisville Downtown was less than exceptional.Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may strive to deliver exceptional service in the future.
5.0分
其他
Great location and comfy beds. Perfect for our trip to U of L. Yum center was right outside our window. Quick walk across the street to see a game.
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酒店回复: Thank you for sharing your experience at the Courtyard Louisville Downtown. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations
4.0分
朋友出游
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The hotel is very nice. The room is clean and the staff was nice and helpful. It was a challenge to get into the hotel parking garage. I picked this hotel because it is across from the Yum Center so we could walk to our concert. Over all it was a good stay here.
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酒店回复: Thank you for choosing the Courtyard Louisville Downtown. We appreciate your feedback, and are thrilled that you had a great stay. Your comment will be shared with the team to encourage them to continue to offer outstanding service.
3.0分
家庭亲子
Said breakfast would be served until 11am. At 10:30 all we could get was coffee.
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酒店回复: Thank you for choosing the Courtyard Marriott Louisville Downtown. We apologize for the mis-communication regarding our breakfast hours.
5.0分
商务出差
Room was quiet except for outside traffice, but the hotel kindly supplied earplugs and a white noise machine. Very thoughtful!
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酒店回复: We are delighted that your stay with the Courtyard Louisville Downtown was enjoyable. Everything we do is aimed at providing an excellent hotel experience. That's why your feedback is extremely valuable. We strive for perfection and hope that all aspects of your stay reflect this level of commitment. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
非常方便，但是很吵。房间应该每天打扫。
没有拿到我们预订的房间。他们把我们安排在了残疾人专用房。他们说我们用的是第三方服务，所以没必要给我们预订的房间。我们团里还有一位成员是 Bonvoy 白金会员，但酒店没有把他们通过酒店预订的房间给他们。
工作人员很棒，但是房间非常吵。我们提前一天离开。外面的噪音非常大。我们周六早上才去，而不是周日。非常失望
声音很大，而且家具可能不干净。
房间有异味。房间很吵。看起来不太干净。不会再住那里了。
它位于主干道上，所以非常吵。
Great location and comfy beds. Perfect for our trip to U of L. Yum center was right outside our window. Quick walk across the street to see a game.
The hotel is very nice. The room is clean and the staff was nice and helpful. It was a challenge to get into the hotel parking garage. I picked this hotel because it is across from the Yum Center so we could walk to our concert. Over all it was a good stay here.
Said breakfast would be served until 11am. At 10:30 all we could get was coffee.
Room was quiet except for outside traffice, but the hotel kindly supplied earplugs and a white noise machine. Very thoughtful!