酒店回复: Thank you for your wonderful review. We are delighted you enjoyed the cleanliness and comfort of your suite and hope you will return.Guest ServicesHomewood Suites by Hilton Harrisburg-West Hershey Area
酒店回复: Thank you for sharing your perfect 10/10 review with us! We are delighted to hear you enjoyed our hotel and the warm welcome provided by our evening reception. After a long day of travel, we understand how refreshing it can be to relax with a variety of snacks, beverages, and even a glass of wine or beer. It was our pleasure to be your home away from home, and we hope you will stay with us again!Guest ServicesHomewood Suites by Hilton Harrisburg-West Hershey Area
酒店回复: Thank you for staying with us and for your excellent feedback. We hope you'll stay with us again the next time you're in the area!
4.0分
家庭亲子
原文
翻译提供方：Google
住一晚还可以
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酒店回复: Thank you for sharing your feedback. We’re pleased to know we could provide you with a comfortable stay for the night and hope to welcome you back for a longer visit in the future.Guest ServicesHomewood Suites by Hilton Harrisburg-West Hershey Area
3.0分
其他
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A little pricey for the value. They used to do the manager's reception dinner 4 nights a week (Mon-Thu), but post pandemic have not brought that back. Would be nice if that were more than just Wednesday. TVs in the rooms seem very outdated for a Homewood Suites. Other than that solid. Good Wi-Fi, safe location, Marzoni's restaurant right next door, hot shower & good water pressure.
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酒店回复: Thank you for your feedback. We appreciate your comments very much as we strive to give our guests a comfortable experience. We're also happy to share that we are currently planning our renovation to modernize and refresh all of our guest rooms and common areas. We hope you will stay with us again soon!
5.0分
家庭亲子
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The staff here is always professional, helpful, friendly, and kind. The rooms are clean and comfortable, and the breakfast is better than similar hotels (although I'm not into the burrito bar). Thanks for having fresh bananas! My husband and I love having the extra space and two TVs, as we watch different shows in the evening.
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酒店回复: Thank you for your kind words! We appreciate so much the many times you and your husband have stayed with us, Carol! We're looking forward to the next time!
4.0分
其他
Like to stay here for the suite - full kitchen and living area. Great for visiting my daughter who lives in the area. Everyone we felt with were nice.
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酒店回复: Thank you for sharing your feedback with us. We are so pleased to hear that you enjoy our spacious suites with full kitchens and living areas—they are perfect for extended stays or family visits. It’s wonderful to know that our team made you feel welcome and that our hotel provides a convenient home base while visiting your daughter. We look forward to being your “home away from home” during your future visits to the Harrisburg-West Hershey area.Guest ServicesHomewood Suites by Hilton Harrisburg-West Hershey Area
房间很好卫生干净
9月23日我们入住当晚，我的三个女儿下水时，泳池里一个白人男孩说了种族歧视词语“N”。他说完后，另一个男孩对他说“我听到了”。当时这些男孩正在泳池里踢足球。您可以查看监控录像，可以看到我打了电话，我丈夫也赶到了泳池边。之后我们在房间里和孩子们谈了这件事。请联系当时也在场的其他家庭的孩子（男孩），让他们了解事情经过。他们应该询问并和自己的孩子谈谈这件事。
我很惊讶这家酒店的评价这么好。我们的房间很脏。地毯很久没清洗过了，从卧室和客厅沙发上的脚印就能看出来。淋浴和马桶又脏又旧，显然需要翻新。光是摸摸房间的地板，我就觉得脱鞋走动很不自在。前台工作人员态度很好。因为没有使用公共区域，也没有吃早餐，所以无法评价。
千万别住这家酒店！价格离谱，设施陈旧肮脏。入住后立刻被要求换房。酒店号称100%无烟房，但我住的房间却弥漫着**味。工作人员态度恶劣，给我们换了另一个房间……空调也坏了。千万别住这家酒店！
太棒了
设施齐全，客户服务热情周到，下午还设有免费迷你午餐柜台，提供葡萄酒和啤酒……长途驾驶后，这真是个惊喜！
重新设计的午餐菜单，菜品丰富多样，令人耳目一新。
我们住了 3 晚，因为我们要去 Hersheypark 过两天生日。我们住在酒店后面，所以停车场离电梯和我们的房间很近，这很不错。办理入住手续的女士非常好，她实际上把气球、零食包和生日贺卡送到了房间里，真是太贴心了！我们的房间很好，但浴室需要修缮。墙纸和浴缸底部都有污渍。空调的马达声音太大，我们不得不关上浴室门和卧室的双开门才能入睡！床和枕头很舒服。早餐很棒，有很多选择。房间隔音效果不太好。你可以透过门/墙听到别人打电话和电视的声音。走廊的地毯和墙壁急需更新。
住一晚还可以
A little pricey for the value. They used to do the manager's reception dinner 4 nights a week (Mon-Thu), but post pandemic have not brought that back. Would be nice if that were more than just Wednesday. TVs in the rooms seem very outdated for a Homewood Suites. Other than that solid. Good Wi-Fi, safe location, Marzoni's restaurant right next door, hot shower & good water pressure.
The staff here is always professional, helpful, friendly, and kind. The rooms are clean and comfortable, and the breakfast is better than similar hotels (although I'm not into the burrito bar). Thanks for having fresh bananas! My husband and I love having the extra space and two TVs, as we watch different shows in the evening.
Like to stay here for the suite - full kitchen and living area. Great for visiting my daughter who lives in the area. Everyone we felt with were nice.