The HVAC unit was extremely loud. There were two screws protruding up from floor that caught bottom of door every time door was opened or closed - this should be addressed asap for safety of guests. Breakfast was great! Staff was welcoming.
3.0分
商务出差
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Room was fine. Bathroom tiny and no ventilation. Staff helpful depending who was on the desk. I have strong objection to $45.00 late checkout fee. Food was mostly starch. The pork and sausage looked awful. Overpriced for what the customer receives; but the ony choice close to the OSS hospital..
1.0分
其他
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Staff was very nice but this was one of the dirtiest hotels I have ever stayed in. There was mold along the ceiling in the room and the bathroom looked as if it had never been cleaned. Floors were covered in hair and general dirt. The room was all hard floors but I don't know that they had ever been mopped. The hotel has clearly been updated to look fancy, but it lacks cleanliness.
4.0分
情侣出游
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Room was nice and breakfast had several options which was wonderful. The walls are very thin and we heard people chatting laughing and wandering about till well after 1am
5.0分
其他
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For such a nice hotel, the inside of the elevator door needed repainting. Would like to see body wash/shampoo/condition wall mounted in bigger bottles in the shower for ease and convenience. Shower could use shelves. Overall a Body wash/ shampoo/ conditions were nice. Sound proofing between doors of connecting rooms. I could hear the woman talking on her phone from any where in our bedroom.
4.0分
情侣出游
Manager went above and beyond helping us to get our laundry done when the guest washing machine was broken.
5.0分
其他
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Perfect hotel. Clean, safe, and friendly staff. But what sold me was the gym - best I’ve ever seen in a US hotel. Full power rack, York free weights up to 110, and many kettlebells. Awesome place! Will stay again.
3.0分
其他
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The lady at the front desk was phenomenal.
That’s where the good ended.
My room the air didn’t work. The hotel was full so no other room was available. The shower did not drain, my daughter took a shower and the entire tub filled up. Then the blanket had blood on it. Luckily I didn’t need it since the air didn’t work.
I was offered a different room around 10pm but the two kids were already in bed trying to sleep, I wasn’t going to move our entire room myself and wake them up. Pretty upsetting for $180 a night. No air, no clean shower or blankets. Kinda gross. Def won’t stay here again.
5.0分
家庭亲子
The staff was amazing. The hotel was completely booked and yet all accommodations were on point. Breakfast was great as well
5.0分
其他
Exceeded expectations in every way. Our room was so clean and fresh that we felt like we were the first ones to stay there!
The HVAC unit was extremely loud. There were two screws protruding up from floor that caught bottom of door every time door was opened or closed - this should be addressed asap for safety of guests. Breakfast was great! Staff was welcoming.
Room was fine. Bathroom tiny and no ventilation. Staff helpful depending who was on the desk. I have strong objection to $45.00 late checkout fee. Food was mostly starch. The pork and sausage looked awful. Overpriced for what the customer receives; but the ony choice close to the OSS hospital..
Staff was very nice but this was one of the dirtiest hotels I have ever stayed in. There was mold along the ceiling in the room and the bathroom looked as if it had never been cleaned. Floors were covered in hair and general dirt. The room was all hard floors but I don't know that they had ever been mopped. The hotel has clearly been updated to look fancy, but it lacks cleanliness.
Room was nice and breakfast had several options which was wonderful. The walls are very thin and we heard people chatting laughing and wandering about till well after 1am
For such a nice hotel, the inside of the elevator door needed repainting. Would like to see body wash/shampoo/condition wall mounted in bigger bottles in the shower for ease and convenience. Shower could use shelves. Overall a Body wash/ shampoo/ conditions were nice. Sound proofing between doors of connecting rooms. I could hear the woman talking on her phone from any where in our bedroom.
Manager went above and beyond helping us to get our laundry done when the guest washing machine was broken.
Perfect hotel. Clean, safe, and friendly staff. But what sold me was the gym - best I’ve ever seen in a US hotel. Full power rack, York free weights up to 110, and many kettlebells. Awesome place! Will stay again.
The lady at the front desk was phenomenal.
That’s where the good ended.
My room the air didn’t work. The hotel was full so no other room was available. The shower did not drain, my daughter took a shower and the entire tub filled up. Then the blanket had blood on it. Luckily I didn’t need it since the air didn’t work.
I was offered a different room around 10pm but the two kids were already in bed trying to sleep, I wasn’t going to move our entire room myself and wake them up. Pretty upsetting for $180 a night. No air, no clean shower or blankets. Kinda gross. Def won’t stay here again.
The staff was amazing. The hotel was completely booked and yet all accommodations were on point. Breakfast was great as well
Exceeded expectations in every way. Our room was so clean and fresh that we felt like we were the first ones to stay there!