酒店回复: Hello Earl,We apologize for any inconvenience caused by the ongoing construction and restaurant closure. Our team strives to provide a comfortable stay despite any temporary disruptions. We appreciate your feedback regarding signage and valet services during this time. Your comments have been shared with the appropriate departments for review. We recommend reaching out to management directly for any further assistance. Thank you for choosing to stay with us.
酒店回复: Hello Sarah,Thank you for your feedback! We're thrilled to hear you enjoyed the lovely room and the streaming service. It's great that you found the hotel to be peaceful despite the activities happening around. We're also glad you appreciated the Starbucks and restaurant options. We hope to welcome you back for another enjoyable stay in the future.
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霍夫曼庄园万豪酒店
很喜欢,可惜他们两次忘记打扫,结果不得不打电话到前台。环境不错,安静又方便
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酒店回复: Hello Marcy,Thank you for sharing your feedback. We're pleased to hear you enjoyed the overall atmosphere of our hotel and found it convenient. Your comments regarding the cleaning service will be forwarded to the appropriate team for their review. We strive to provide a great experience for all our guests, and your insights are invaluable in helping us improve. We hope you consider staying with us again in the future.
5.0分
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翻译提供方:Google
不错的酒店。如果你要参加Now Arena的活动,这家酒店离那里比较近。价格有竞争力,也很合理。
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酒店回复: Hello Mark,Thank you for your feedback! We're glad to hear that you found our location convenient for attending events at Now Arena and that you found our prices to be competitive. We hope you enjoyed your stay overall and look forward to welcoming you back in the future for another great experience.
服务棒极了,员工们都非常友善。泳池也很干净。
设施老旧,没有院子,20年前装修风格,但很安静
入住很顺利。房间很干净,但浴缸和淋浴
太滑了,我差点摔倒。然后就是接送服务。出发晚了大概35到40分钟,
去错了地方,到11:10就没赶上回程了。我采访的另一对夫妇说,他们等得不耐烦了,就打优步回酒店了。
我们预订并预付了一间有两张双人床的房间,但当我们很晚才入住时,他们却把我们的房间让给了我们,给了我们一间有一张非常小的特大号床的房间。
令人失望
商务出行。行程前两天才收到重建通知,并提供免费取消。由于是商务旅行,行程已预先批准,所以无法取消。酒保的服务态度有待改进。基于三个月内两次旅行的经验,我不会再选择万豪酒店了。
酒店正在施工。餐厅已关闭。网站和*******都没有说明这一点。我们特意选择了一家带餐厅的酒店,因为我们自己的房子正在施工,而且气温低于零度/是冬天……停车场离大楼很远,而且气温低于零度……然后他们关闭了前门进行大堂施工——同样没有通知,你被安排到不同的入口!在零度以下的天气里,这简直太荒谬了。至少应该在停车区设置标识或提供代客泊车服务。员工很好,但管理层对顾客的关怀不足。至少应该打折一下房价,并在网站上注明正在施工!不要等到入住时才通知。我甚至懒得去看看游泳池是否可用……心想这也不行。客房服务也很差。
房间超棒,流媒体服务也很棒。虽然酒店里有各种活动,但我晚上在房间里完全听不到任何噪音!星巴克和餐厅也很不错。
霍夫曼庄园万豪酒店
很喜欢,可惜他们两次忘记打扫,结果不得不打电话到前台。环境不错,安静又方便
不错的酒店。如果你要参加Now Arena的活动,这家酒店离那里比较近。价格有竞争力,也很合理。
他们来到我的房间,假装有人抱怨我吸烟,我刚在房间里待了 20 分钟,房间里就弥漫着古龙水的味道,所以我在那里待了 10 个小时后就离开了