酒店回复: Thank you for taking the time to let us know about your experience while staying with us.Proper management has been notified to address the issues mentioned in your review and we apologize in falling short of meeting as well as not exceeding your expectations. We look forward to hosting you again.
4.0分
情侣出游
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Great facility and clean room. Helpful staff. Our room was too close to the elevator and the front entry was under construction which were both disappointing and noisy.
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酒店回复: Thank you for your feedback about your recent experience. We appreciate you leaving the feedback about the staff and the room. We sincerely apologize for the ongoing enhancements and hope to host you again the next time you return to Charleston.
4.0分
其他
Great trip
Loved the common spaces very much. Rooms were clean and comfortable. We did not have a mini bar which was odd.
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酒店回复: Thank you for the feedback about your recent experience, we're delighted to hear you enjoyed your stay with us. Thank you again for your loyalty to Marriott, we hope to host you again when you return to Charleston!
4.0分
家庭亲子
Overall experience was very positive.
One serious problem, beds very uncomfortable-to firm &
pillows lumpy.
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酒店回复: Thank you for the feedback about your experience. We sincerely apologize the stay didn't meet your expectations, we will inspect the room to make sure the beds are up to Marriott standard. We hope to host you again when you return to Charleston.
5.0分
其他
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Wonderful stay
Great location. Beautiful hotel and friendly staff. The hotel stay includes certain amenities that we weren’t made aware of at check in such as 2 protein balls each morning and 2 passes to museums. We thought we reserved a balcony room and was told we’d get one but it wasn’t available at check in. Overall great place and would definitely stay here again.
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酒店回复: Thank you for the feedback about your recent experience. We appreciate your loyalty to Marriott and for choosing to stay with us. We're delighted to hear you enjoyed your experience with us, and we hope to host you again when you return to Charleston!
5.0分
家庭亲子
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The Lindy is always a great hotel for location, safety and comfort. It's luxurious without being outrageously priced. It's in the heart of all the shopping and it's my go to in Charleston.
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酒店回复: Thank you for the feedback about your recent experience, we're delighted to hear you enjoyed your stay with us. Thank you again for your loyalty to Marriott, we look forward to hosting you again when you return to Charleston!
4.0分
家庭亲子
Bed was very comfortable; Staff was supper nice and helpful. Bathroom needs vent fan.
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酒店回复: Thank you for your feedback about your recent experience. We're delighted to hear you enjoyed your stay with us. We will use the information you provided to evaluate ways ton increase ventilation inside the bathroom. We hope to host you again when you return to Charleston.
5.0分
家庭亲子
The property was walking to shopping destination. And the staff were all attentive to your needs.
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酒店回复: Thank you for your feedback about your recent experience, we're delighted to hear you enjoyed your experience and explored our local neighborhood. Thank you for the recognition of our staff, we love hearing when our staff goes above and beyond. We look forward to hosting you when you return to Charleston!
5.0分
家庭亲子
Loved our stay- great location- walkable to everything
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酒店回复: Thank you for the feedback about your recent experience, we're delighted to hear you enjoyed your stay with us. Thank you again for your loyalty to Marriott, we look forward to hosting you when you return to Charleston!
5.0分
其他
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Nice sized rooms, clean, and extremely friendly staff. It is located a block from the main tourist area and it is quiet. We didn't hear any noise from traffic, visitors, or guests. It feels secluded even though it is a block away. The valets and bellmen are really nice and courteous.
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酒店回复: Thank you for the feedback about your recent experience, we're delighted to hear you enjoyed your stay with us. Thank you for your loyalty to Marriott and for choosing to stay with us, we look forward to hosting you again when you return to Charleston!
入住时，我对这家酒店很满意。进入房间后，一切都很令人失望，我很生气，我竟然花了那么多钱在这家酒店。我很高兴地提交了我们酒店房间的景色，那真是太糟糕了，淋浴不能用，房间里的温度一直保持在 75 度。所有这些都很好，我保持沉默，然而，在退房时，我以 Bonvoy 会员的身份好心地询问他们是否允许我下午 1 点退房，因为我们的航班因北方的雪而延误。他们给了我到 12 点的时间，并告诉我只要把钥匙还给前台，就好像我不被信任一样。一个小时的时间和金钱似乎很容易要求，但前台的女士们却不给我这个机会。对于万豪酒店来说，这真是一个坏名声，我从未经历过。我们出去找另一家酒店，因为我们的航班被取消了，我们决定带着善意和感激把钱给另一家酒店。
Ps 停车费每天 46 美元——比我租的车还贵
Great facility and clean room. Helpful staff. Our room was too close to the elevator and the front entry was under construction which were both disappointing and noisy.
Great trip
Loved the common spaces very much. Rooms were clean and comfortable. We did not have a mini bar which was odd.
Overall experience was very positive.
One serious problem, beds very uncomfortable-to firm &
pillows lumpy.
Wonderful stay
Great location. Beautiful hotel and friendly staff. The hotel stay includes certain amenities that we weren’t made aware of at check in such as 2 protein balls each morning and 2 passes to museums. We thought we reserved a balcony room and was told we’d get one but it wasn’t available at check in. Overall great place and would definitely stay here again.
The Lindy is always a great hotel for location, safety and comfort. It's luxurious without being outrageously priced. It's in the heart of all the shopping and it's my go to in Charleston.
Bed was very comfortable; Staff was supper nice and helpful. Bathroom needs vent fan.
The property was walking to shopping destination. And the staff were all attentive to your needs.
Loved our stay- great location- walkable to everything
Nice sized rooms, clean, and extremely friendly staff. It is located a block from the main tourist area and it is quiet. We didn't hear any noise from traffic, visitors, or guests. It feels secluded even though it is a block away. The valets and bellmen are really nice and courteous.