酒店回复: We appreciate you staying with us and we understand your concern regarding the carpets. We are excited to address this issue during our full renovation starting in November. We hope you come see us after it is complete!
5.0分
商务出差
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Everything a hotel should be: clean, comfortable bed, nice room, blinds that cut all light so you can sleep any time you need to, very friendly staff, nice breakfast with good food including hand-cooked options like fresh omelettes. And the lobby is a very nice place to just hang out. Some good restaurants nearby. Very quiet, but near the freeway. Recommend!
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酒店回复: Thank you for the amazing review! We’re so glad you enjoyed everything from the comfortable bed and quiet atmosphere to the fresh omelettes and friendly staff. It’s wonderful to hear the lobby became a place to relax, too. We hope to see you again soon!
酒店总体上不错,每次出差都入住此酒店!
欺骗性收费和令人作呕的房间
在我预订房间之前,房间标价为 132 美元。我想我应该仔细看看我的电子邮件收据,但我以为它和我认为我预订的价格一样。最后我被收取了一晚 230 美元。
房间令人作呕。墙上的霉菌脱落,地毯很脏。浴缸里有头发和虫子。床单上有污渍。他们把我换到了另一个房间,但情况并没有好多少。它与另一个房间相邻,隔壁的一对夫妇一直尖叫和打架到凌晨 1:30。前台人员非常好,他敲了他们的门。我给他 5 星。其他一切都很糟糕,我不会来这个地方。
没有免费早餐。早餐太糟糕了。甚至连煎蛋都没有!!!有人一直开着门,任由婴儿哭闹了好一会儿。他们忘了给我们免费的水瓶。该死的火警响了两次!!!
糟糕的住宿
我预订这家酒店时,支付了额外费用,即漩涡浴缸房。我们到了房间,发现房间里没有漩涡浴缸,于是打电话到前台,她说我们不再有漩涡浴缸了,我说我为此付了钱,我看了看价格,发现这是额外的费用。我们到了房间,一股烟味扑面而来,这是一家无烟酒店。淋浴间很脏,有发霉的填缝剂。我们住的楼层是“最先”翻新的。然后你冲马桶,所有的水都流到地板上。然后柜台上到处都是咖啡渣,地板上到处都是垃圾。所有通向外面的门都开着,应急灯从天花板上垂下来。这家酒店应该关闭进行翻新,或者重新进行翻新。
酒店正在施工,这很好,但他们把我们安排在正在装修的房间下面。他们整个周末都在装修。很吵。我们提前打电话询问了游泳池和热水浴缸的情况。他们向我们保证可以使用。但实际上不行。热水浴缸只有冷水。我们试了两次。最多是温水。如果你打开喷头,喷出来的是冷水。我们放弃了。优点——工作人员很友好。
酒店正在施工。没有提供任何便利设施,周末两个早上 8 点就开始有施工噪音。我明白需要进行升级,但我在预订时没有收到通知,也没有享受任何折扣价。
充电
独自住宿,年底减压、休息和充电。
游泳池没有开放,这是我预订的主要原因。没有相关信息。大量装修,噪音很大
肮脏的地方
工作人员很友好。但是,作为一家新酒店,这家酒店的状况很糟糕。地毯非常脏,而且已经拉长到容易绊倒的程度。
Everything a hotel should be: clean, comfortable bed, nice room, blinds that cut all light so you can sleep any time you need to, very friendly staff, nice breakfast with good food including hand-cooked options like fresh omelettes. And the lobby is a very nice place to just hang out. Some good restaurants nearby. Very quiet, but near the freeway. Recommend!