The room was spacious and clean. There was some trash in our bathroom trashcan when we got there, but otherwise, everything was good. The staff was pleasant.
1.0分
商务出差
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There were bed bugs, other bugs and ants, the carpet was moist and reeked. When we told the front desk there were bugs they did not act surprised at all. Their reaction was more of 'yeah this is the third time today we've heard that' and they offered to move to another room. This room had ants as well. We will not be staying here again. It seems like this hotel is full of people that live in hotels and are not very clean. If you are in the area for business go to another hotel.
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酒店回复: We're very sorry to hear about your experience during your stay. This is not the standard we aim to provide, and we apologize for the discomfort and inconvenience caused.Your feedback has been shared with our team to ensure the issues are addressed promptly.Thank you for bringing this to our attention.
5.0分
商务出差
Conveniently located
The hotel was conveniently located and the rooms were cleaned to expectations.
1.0分
情侣出游
There was no communication when we checked in about them not having hot water and the room smelled bad
4.0分
商务出差
Our room was very clean, there is a nice area to walk our dogs & the staff was great
5.0分
其他
Very clean and quiet. A lot of amenities.
4.0分
商务出差
Nice stay
Had to change rooms because the keys didn’t work and the young lady was great about the issue and took care of it immediately.
2.0分
商务出差
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We had better hopes for this stay.
The bath fan doesn't work, the installed microwave doesn't work, the carpet is heavily stained, the desk has several spots of laminate chunked out, the dresser has scratches along the entire face, and there are several badly patched holes in the wall in both rooms (some not completed). Honestly, it looks like people were in a fistfight while throwing pots and pans here. I can't understand why this room is being presented to customers. At least the check in desk staff was pleasant and the beds were made. We only spent enough time here to change clothes and sleep, anyway. I took pictures, if anyone cares to see.
Topping all that off, the a/c unit emits a smell of stale cigarette smoke every time it runs. This is a non-smoking facility, so that shouldn't even be an issue. The dumpsters out front are my hope someone is planning to renovate this building.
We stayed here because of a fantastic stay with the same hotel chain in a different city. The ad pictures online for this location were a bit misleading.
2.0分
家庭亲子
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Reserved and prepaid $290 (normally a $90 room according to the desk clerk) for a King bed and it wasn't available when I arrived. Water leaking onto floor from dishwasher, garbage disposal inoperative and smelly.
在第一个房间里，我打开暖气时烟雾报警器响了，而且闻到一股很浓的烧焦味。
在下一个房间里，空调/暖气完全打不开，尽管显示屏显示“已开启”。我不想再换房间了，所以就打开了窗户，效果还不错。
The room was spacious and clean. There was some trash in our bathroom trashcan when we got there, but otherwise, everything was good. The staff was pleasant.
There were bed bugs, other bugs and ants, the carpet was moist and reeked. When we told the front desk there were bugs they did not act surprised at all. Their reaction was more of 'yeah this is the third time today we've heard that' and they offered to move to another room. This room had ants as well. We will not be staying here again. It seems like this hotel is full of people that live in hotels and are not very clean. If you are in the area for business go to another hotel.
Conveniently located
The hotel was conveniently located and the rooms were cleaned to expectations.
There was no communication when we checked in about them not having hot water and the room smelled bad
Our room was very clean, there is a nice area to walk our dogs & the staff was great
Very clean and quiet. A lot of amenities.
Nice stay
Had to change rooms because the keys didn’t work and the young lady was great about the issue and took care of it immediately.
We had better hopes for this stay.
The bath fan doesn't work, the installed microwave doesn't work, the carpet is heavily stained, the desk has several spots of laminate chunked out, the dresser has scratches along the entire face, and there are several badly patched holes in the wall in both rooms (some not completed). Honestly, it looks like people were in a fistfight while throwing pots and pans here. I can't understand why this room is being presented to customers. At least the check in desk staff was pleasant and the beds were made. We only spent enough time here to change clothes and sleep, anyway. I took pictures, if anyone cares to see.
Topping all that off, the a/c unit emits a smell of stale cigarette smoke every time it runs. This is a non-smoking facility, so that shouldn't even be an issue. The dumpsters out front are my hope someone is planning to renovate this building.
We stayed here because of a fantastic stay with the same hotel chain in a different city. The ad pictures online for this location were a bit misleading.
Reserved and prepaid $290 (normally a $90 room according to the desk clerk) for a King bed and it wasn't available when I arrived. Water leaking onto floor from dishwasher, garbage disposal inoperative and smelly.