The hotel room we had was very run down. The main light didn’t work, the phone didn’t work, there was a horrid smell on our floor, and the room air conditioner was stuck on 64 degrees.
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酒店回复: Duane, thank you for sharing your feedback. The team appreciates you taking the time to highlight areas that could be improved. Your comments have been noted and will be considered when making future updates.
1.0分
商务出差
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Old and dark
Stay anywhere else but here. This hotel has no natural light, coffee was terrible and the rooms are very outdated. Shower floor was so old and cracked that I had to stand on a towel while I showered.
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酒店回复: Erica, thank you for sharing your experience. The feedback is appreciated, and the team will carefully review your comments about lighting, in-room amenities, and the condition of the accommodations. The insights provided help the team look into areas where enhancements may be considered.
周边靠近商业社区，传统英式早餐很棒
我们很喜欢这家酒店，床很舒服，很干净，还有一个我们很喜欢的户外区域
过去十年来，我多次入住这家酒店。我喜欢这里的员工、服务、位置和停车场。然而，酒店的清洁度和设施本身却有所下降。灯光太暗，我看不清东西，无法化妆。
在 Normal 观看孙女的 Gamma Phi 马戏团表演。每位工作人员都非常愉快和开朗！床非常舒适。不幸的是，天气异常寒冷，我们无法利用房间外漂亮的阳台。下次我们去 ISU 看望我的孙女时，期待住在这里！
工作人员非常友好和乐于助人。酒店也不错！毛巾和枕头可以再多一些，但这是我们想要的。
在镇上度过周末，探望家人。我们对住宿非常满意。房间很干净，工作人员非常友好。我们很喜欢早上的早餐，而且酒店靠近镇上的商店和餐馆。
前台工作人员非常友好！他们非常热情，并且非常欢迎我们许多人来这里参加的 ISU 毕业典礼。
很棒的体验
ISU 附近很棒的酒店。床超级舒服，空间宽敞！一定会再来的！
The hotel room we had was very run down. The main light didn’t work, the phone didn’t work, there was a horrid smell on our floor, and the room air conditioner was stuck on 64 degrees.
Old and dark
Stay anywhere else but here. This hotel has no natural light, coffee was terrible and the rooms are very outdated. Shower floor was so old and cracked that I had to stand on a towel while I showered.