酒店回复: Thank you for your recent stay with us and for sharing your feedback. I’m sorry for any confusion regarding the bathtub shown in the ******* photos. At our property, all king rooms are equipped with showers, while our double queen rooms have bathtubs.We are typically happy to accommodate guest preferences when possible; however, during your stay, we were sold out and unable to make a room change. I regret that we could not meet your request this time.We truly appreciate you choosing to stay with us and hope to welcome you back in the future.
The staff was excellent check in fast and easy, we got a room early, she recommended a restaurant and it was great. Breakfast at the hotel had a good variety and very clean, great coffee!
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酒店回复: Thank you so much, Debra, for your 5-star review! We’re so glad to hear you enjoyed your stay — from our friendly team and easy check-in to a great local restaurant recommendation and our clean, delicious breakfast. We truly appreciate your kind words and hope to welcome you back to Hampton Inn Evansville Airport soon!— Laci Benson, General Manager
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Appreciate the friendly staff and the breakfast. Basic needs are good. The tub-shower combo is unwieldy for the elderly with limited range of motion. I would find a walk-in shower with a handheld shower head much easier to use. The basic necessities are clean but rather limited. It is near the fueling station for the airport so there is occasional intrusion of diesel fumes into the room. Again, basic needs are met.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear you appreciated our friendly staff and breakfast, and that your basic needs were met during your stay.We’re sorry to learn that the tub-shower combination was difficult to use. We do offer rooms with walk-in showers, and we encourage guests to request one during the booking process so we can best accommodate their needs.We appreciate you're understanding that, as an airport hotel, some nearby operational activity is part of the location. While this is outside our control, we remain committed to providing a comfortable and enjoyable experience for all our guests.Your comments help us improve, and we truly value the opportunity to provide a more comfortable stay next time you visit. Thank you again for choosing us.
房屋干净，设施齐全
我之前已经预订了房间。结果被安排到一间漏水的房间（我只能用垃圾桶接水），电视的机顶盒也坏了。更糟糕的是，凌晨四点我醒来时，竟然发现了一只活的臭虫（我立刻把它交给了前台）！他们没法给我换房间（因为没有其他空房了），所以我只好在大堂工作了三个小时。至今没有人打电话来，也没有退款。他们似乎对臭虫的事毫不在意，对房间的破败状况也毫不在意。真是太令人失望了。
预订至*******。*******上的照片显示房间配有浴缸。据入住时工作人员称，这家酒店没有带浴缸的房间，只有淋浴。
永远避免入住希尔顿酒店
房间提前一个月预订并付款。当时我要求入住一楼的房间。我下午3:05入住，被安排在247号房间，位于酒店二楼最深处的角落。令我震惊的是，一间每晚200美元的房间竟然没有冰箱或微波炉。当我要求换一间房时，被告知没有可用的房间。值班经理安娜·芬威克提出可以把冰箱送到我们的房间，但要额外支付10美元！芬威克女士却说没有微波炉。我以后不会再选择汉普顿酒店了，我会通知我所有的朋友，让他们不要入住希尔顿酒店。更糟糕的是，我用我的奖励预订了这次糟糕的住宿。
最后不得不住第二天。收费是第一晚的两倍，而且没有人告诉我具体金额。最后被收取了 3 晚的费用，甚至没有收到收据。淋浴间里到处都是头发。不推荐
酒店决定在退房时拖地，把从房间到主台的区域的地板拖干净。地板湿透了。他们在一侧贴了“地板湿透”的标志，另一侧没有。我那位年长的朋友从一楼的房间出来，那里没有标志，她就摔倒了。她的肩膀和胳膊受伤了。当我们去前台告诉他们发生了什么事时，他们的回答是“嗯，有标志”。我们不得不要求提交报告，因为他们没有提供任何报告。填完报告后，他们帮她办理了退房，没有提供任何其他服务。还向她收取了房费。难以置信。
靠近机场，距离埃文斯维尔也不远。新装修，干净
宁静，轻松的互联网连接，舒适！不喜欢：很少有餐饮机会。
The staff was excellent check in fast and easy, we got a room early, she recommended a restaurant and it was great. Breakfast at the hotel had a good variety and very clean, great coffee!
Appreciate the friendly staff and the breakfast. Basic needs are good. The tub-shower combo is unwieldy for the elderly with limited range of motion. I would find a walk-in shower with a handheld shower head much easier to use. The basic necessities are clean but rather limited. It is near the fueling station for the airport so there is occasional intrusion of diesel fumes into the room. Again, basic needs are met.