The room was spotless and looked to have been recently renovated. The front desk staff was very welcoming and efficient.
5.0分
商务出差
The pillows weren't the best, all 4 were about the size of a throw pillow and they were all way too soft.
5.0分
其他
The staff is amazing. I feel like i am a VIP at a Hilton in Chicago. Simply wonderful. Everyone here seems happy to be here. Give them all a bonus. 😉
3.0分
家庭亲子
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The area was beautiful. The toilet and floor was dirty. Bathtub was dirty with dust. In between the wall and air conditioner needed swept. The tv area was dirty between the refrigerator.
5.0分
商务出差
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Great computer center. Very private. Staff was so cheerful and helpful, especially Ebony and Angel and ... Well all the rest whose names I do not know. Didn't disturb me in my room. Really appreciated that. May be back.
4.0分
其他
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Management has apparently established a smoking area adjacent to the covered unloading area. There are two urns and 3-4 lawn chairs that encourage smokers at that location. Consequently, I had to walk through a cloud of cigarette smoke several times on the way to my car. I'll stay elsewhere in the future.
3.0分
其他
The room cleanliness wasn’t the quality I usually see here. Maybe new housekeepers.
1.0分
其他
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Please don’t stay here
The staff was friendly, but unfortunately, the hotel itself was extremely dirty. We had to change rooms because the bathroom in our original room had clearly not been cleaned after the previous guests and the towels had visible stains.
The second room wasn’t much better. The carpet was covered in stains, and the bed sheets were also stained, which made it hard to feel comfortable.
We’ve stayed at other Hampton Inns before and have never had an experience like this. This stay was very disappointing and did not meet the standards we’ve come to expect from the brand
强烈建议大家事先查看他们的不可退款政策。我当时想和家人一起订房,结果选错了酒店,15分钟后才发现,而且已经无法退款。我理解他们的政策,但就在一小时前,我的母亲在离家5小时车程的附近医院去世,我当时真的希望能有例外。幸好汉普顿酒店比我更需要我这一晚的住宿。
我不推荐这家酒店。
我们到达房间时,发现房间周围有死虫子。房间很小,只有两张双人床。浴室也很小,没有排气扇。我们原本计划住两晚,打算凑合着住,但外出一天后回到房间,发现房间根本没打扫。没有干净的毛巾,所有脏兮兮的湿毛巾还堆在浴室地板上。我们的房门上没有任何告示表明我们不需要打扫房间。我们决定收拾行李,提前离开,另找住处。
The room was spotless and looked to have been recently renovated. The front desk staff was very welcoming and efficient.
The pillows weren't the best, all 4 were about the size of a throw pillow and they were all way too soft.
The staff is amazing. I feel like i am a VIP at a Hilton in Chicago. Simply wonderful. Everyone here seems happy to be here. Give them all a bonus. 😉
The area was beautiful. The toilet and floor was dirty. Bathtub was dirty with dust. In between the wall and air conditioner needed swept. The tv area was dirty between the refrigerator.
Great computer center. Very private. Staff was so cheerful and helpful, especially Ebony and Angel and ... Well all the rest whose names I do not know. Didn't disturb me in my room. Really appreciated that. May be back.
Management has apparently established a smoking area adjacent to the covered unloading area. There are two urns and 3-4 lawn chairs that encourage smokers at that location. Consequently, I had to walk through a cloud of cigarette smoke several times on the way to my car. I'll stay elsewhere in the future.
The room cleanliness wasn’t the quality I usually see here. Maybe new housekeepers.
Please don’t stay here
The staff was friendly, but unfortunately, the hotel itself was extremely dirty. We had to change rooms because the bathroom in our original room had clearly not been cleaned after the previous guests and the towels had visible stains.
The second room wasn’t much better. The carpet was covered in stains, and the bed sheets were also stained, which made it hard to feel comfortable.
We’ve stayed at other Hampton Inns before and have never had an experience like this. This stay was very disappointing and did not meet the standards we’ve come to expect from the brand