酒店回复: Marc, thank you so much for staying with us here at the Holiday Inn. So glad you enjoyed your stay. Please come stay with us again when in the area.
5.0分
商务出差
原文
翻译提供方：Google
工作人员友好，交通便利
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酒店回复: Jerry, thank you so much for taking the time an filling out the review. So glad you enjoyed your stay with us. We hope you come back and stay with us when in the area again. Again, thank for the review.
5.0分
家庭亲子
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Most of the food was good. Eggs a little watery. Rooms clean but stairs were a bit dirty and they had just painted and there was tape left on the door frames. Overall a good facility
5.0分
家庭亲子
Selected this property because it was near family, convenient, and quiet. Clean property and great breakfast.
4.0分
其他
Fabulous
It was great. The staff was fantastic. The bed was uncomfortable though. Breakfast was amazing.
2.0分
其他
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Clean. Needs a good update though. Tv worked but could not watch anything. It kept saying there was an issue with service. I tried to call front desk and stopped by as well but no one responded either time. Breakfast was great! Pool/hot tub were good but there were only 4 chairs for all the families to share.
5.0分
其他
We were all happy with the friendly employees and the breakfast was exceptionally good compared to many holiday inns
1.0分
其他
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Terrible check in experience
Unfortunately we did not have a good experience with this place. We had a long day driving through South Dakota, and we needed a place to rest.
We wanted a nice place to lay our heads down and continue our journey in the morning. But instead they were not able to check us in and we were forced to drive another 2.5 hours to another hotel.
It was not because of network malfunction or the lack of rooms. Instead it was training deficiency. Where there host does not even know how to log into the computer. Me and several guests had to call Holiday Inn Express Corporate for him to try and get support.
This was a incredibly unexpected experience, especially considering IHG brands hotels are usually consistent. The Corporate service was also quite lack luster, and the bad quality communication with their reps, passive aggressive attitude, and inadequate support completely shattered my perception of the Holiday Inn Express brand.
3.0分
其他
Training
There seems to be several individuals that need more training in their field.
作为一个欧洲人，他们所谓的“美味早餐”里只有那么几种食物，真是可笑。他们定义的欧陆式早餐我们吃得津津有味，还晒了不少太阳。
非常适合住一两晚
一家团体酒店在南达科他州的一个小镇上失踪。住一晚的好酒店。午餐就像在假日酒店一样......没有大惊小怪。
工作人员友好，交通便利
Most of the food was good. Eggs a little watery. Rooms clean but stairs were a bit dirty and they had just painted and there was tape left on the door frames. Overall a good facility
Selected this property because it was near family, convenient, and quiet. Clean property and great breakfast.
Fabulous
It was great. The staff was fantastic. The bed was uncomfortable though. Breakfast was amazing.
Clean. Needs a good update though. Tv worked but could not watch anything. It kept saying there was an issue with service. I tried to call front desk and stopped by as well but no one responded either time. Breakfast was great! Pool/hot tub were good but there were only 4 chairs for all the families to share.
We were all happy with the friendly employees and the breakfast was exceptionally good compared to many holiday inns
Terrible check in experience
Unfortunately we did not have a good experience with this place. We had a long day driving through South Dakota, and we needed a place to rest.
We wanted a nice place to lay our heads down and continue our journey in the morning. But instead they were not able to check us in and we were forced to drive another 2.5 hours to another hotel.
It was not because of network malfunction or the lack of rooms. Instead it was training deficiency. Where there host does not even know how to log into the computer. Me and several guests had to call Holiday Inn Express Corporate for him to try and get support.
This was a incredibly unexpected experience, especially considering IHG brands hotels are usually consistent. The Corporate service was also quite lack luster, and the bad quality communication with their reps, passive aggressive attitude, and inadequate support completely shattered my perception of the Holiday Inn Express brand.
Training
There seems to be several individuals that need more training in their field.