酒店回复: Hello Shuhei,We’re delighted that you found our facility to be clean and that you appreciated its new condition. We aim to provide a pleasant and comfortable experience for all our guests. Your positive feedback is greatly appreciated!Sincerely,Sonesta Management Team
4.0分
其他
Room was clean, the breakfast area set up near the lobby is better than most. My only gripe was the shower was very low pressure and had to rinse much longer.
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酒店回复: Hello,Thank you for sharing your experience with us. We're glad to hear you found the room clean and appreciated the breakfast setup. However, we apologize for the low water pressure in the shower. This feedback is valuable, and we will look into it to enhance our guests' comfort.Sincerely,Sonesta Management Team
3.0分
其他
everything was overall pretty good. the staff was great; they were super kind and helpful when i got there and again when i locked myself out of my room.
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酒店回复: Hello,Thank you for sharing your recent experience. Our team is pleased to hear that the staff made a positive impression with their kindness and helpfulness. We are committed to providing exceptional service. Additionally, we appreciate your understanding and patience during the inconvenience you faced. We hope to welcome you back and provide a much better experience in the future.Sincerely,Sonesta Management Team
1.0分
其他
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This hotel was one notch above a roach motel. There was mold everywhere. All over the walls, restroom and doorway. Upon entering the room, the AC had probably not been on for days and the monitor was out of batteries. I couldn’t call the front desk, phone wasn’t working. Signal was horrible inside the hotel. We really considered leaving but wouldn’t get our money back. I would never recommend this hotel to anyone.
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酒店回复: We're sorry to hear about the issues you encountered during your stay. Cleanliness and maintenance concerns are taken very seriously by our team. We strive to ensure all our guests enjoy a comfortable environment. It's regrettable that you experienced challenges with the air conditioning, phone, and signal. We value your feedback and will address these concerns with our team to prevent future occurrences. Thank you for sharing your experience and helping us improve.Sincerely,Sonesta Management Team
比较满意的酒店,干净,较大 空间,有洗衣房,但只有一个洗衣机和一个烘干机。
车位较多,收费的。
一楼有个类似星巴克的餐厅,可以吃点早餐,自费,价格性价比还可以。附近没有商业区,进出需要开车的。
床单上有血,很恶心
整体很满意
很棒的酒店,房间宽敞。
干净又安静
去加州参加派对。我们迟到了,因为我们房间的淋浴坏了。打电话叫人修了15分钟。结果还没修好,我们听到淋浴间整晚都在滴水,沙发床没有床单也没有被套,上面全是宠物的毛发和食物。真是糟糕的体验。步行距离内还有不错的选择,还有剧院。不过卫生体验很差。
这是一个相对较新的设施,看起来很干净。
Room was clean, the breakfast area set up near the lobby is better than most. My only gripe was the shower was very low pressure and had to rinse much longer.
everything was overall pretty good. the staff was great; they were super kind and helpful when i got there and again when i locked myself out of my room.
This hotel was one notch above a roach motel. There was mold everywhere. All over the walls, restroom and doorway. Upon entering the room, the AC had probably not been on for days and the monitor was out of batteries. I couldn’t call the front desk, phone wasn’t working. Signal was horrible inside the hotel. We really considered leaving but wouldn’t get our money back. I would never recommend this hotel to anyone.