酒店回复: Hi Barbara, Thank you for taking the time to share your feedback. Your feedback is important to us as it gives us a real-time view into how we're doing. We do have freezers where we can store things for guests, the front desk would be happy to assist with this. I will share your scores and comments with our team to encourage them to continue doing such a great job. Thank you for staying with us, and we look forward to welcoming you back to the Comfort Inn in Thunder Bay again soon!
5.0分
其他
原文
翻译提供方：Google
我们受到了热情友好的接待，感觉宾至如归。早餐很棒，选择丰富。
展开
酒店回复: Hi Brenda, Thank you for taking the time to share your feedback from your recent stay. Your feedback is important to us as it gives us a real-time view into how we're doing, and I am glad to see you enjoyed your stay! I will share your comments with our team to encourage them to continue doing such a great job. Thank you for staying with us Brenda, and we look forward to welcoming you back to the Comfort Inn in Thunder Bay again soon!
5.0分
其他
原文
翻译提供方：Google
漂流的三河镇
我非常喜欢这顿热腾腾的早餐，尤其是鸡蛋。
展开
酒店回复: Bonjour Luc!Merci pour votre avis. Vous êtes précieux et nous voulons vous accueillir à nouveau au Comfort Inn à Thunder Bay bientôt!
1.0分
其他
Was told by the manager this would be taken care of and refunded a long time ago as it was an issue with *******.
4.0分
其他
展开
Good location but getting into parking lot from the east was a challenge. (Making a left turn off Arthur street with on coming traffic coming off of one of Thunder Bays, busiest intersections) Best to enter parking lot from the west (right hand turn) Room and bathroom were not big- but adequate. Halls, reception area and breakfast room were clean and pleasant. Breakfast was the usual fare offered by most.
展开
酒店回复: Thanks for the great ratings and comments! I hope we see you again soon.
4.0分
其他
展开
I stayed in three Comfort Inns during my travel accross Ontario. Surprisingly all three had excellent quality sheets, not the usual hotel / motel rough surface sheets that have seen a 1000 washes. So Comfort Inns appears to obtaining high quality sheets maybe 1000 thread count or more long staple cotton? And stipulating that the hotel operators retire sheets before they become merely a faint hope of a sheet. After the first Comfort Inn, picking the next two was easy in the cities I was stopping in for the night.
展开
酒店回复: We appreciate your comments. I hope we have the opportunity to welcome you back again soon.
4.0分
商务出差
Place was very clean, staff was pleasant. No elevator do had to carry luggage up the stairs - only complaint.
展开
酒店回复: Thanks for the great ratings, Roxanne! I hope we have the opportunity to welcome you back again in the future.
4.0分
其他
Hotel stay was and room was good but they did advertise guest laundry facilities however they were not in service.
展开
酒店回复: Thanks for the great ratings! I'm sorry to hear our laundry facilities were down when you were our guest. They are all fixed and ready for you next time you visit us.
2.0分
情侣出游
展开
It was a great start to the evening with the gentleman helping and being courteous with us. The place was nice, however the morning wasn’t so great with the other staff as she followed my girlfriend and cousin around when he came to visit before we had to leave that day. She made us feel very uncomfortable.
展开
酒店回复: Hi Jermaine, Thank you for taking the time to share your feedback. Your feedback is important to us as it gives us a real-time view into how we're doing, and I am sorry to see that your stay was not up to your standards. I will share your scores and comments with our team, who is always looking for ways to improve. Thank you for staying with us, and we look forward to welcoming you back to the Comfort Inn in Thunder Bay again soon!
3.0分
情侣出游
展开
The hotel was just ok. Room was clean and bed was comfortable. Upon arrival a member of the front desk staff was behind the counter looking very unkept. Long, unruly hair which should have been neatly tied back. Not a very good impression to present to the public especially in the hospitality field!
The carpets in the hallway were disgusting! Smelly and full of stains! The picture representing the hotel on ******* was not what the exterior of the hotel looked like. Picture looked to be a modern hotel (Red & Grey in colour). Hotel was beige/pale yellow looking. I impressed with those aspects of the hotel.
展开
酒店回复: Hi Nadine, Thank you for taking the time to share your feedback. Your feedback is important to us as it gives us a real time view into how we're doing, and I am sorry to hear that your stay was not up to your standards. I will be sharing your comments with the relevant departments for immediate follow up. Thank you for staying with us, and we look forward to serving you better in the future.
冰箱里没有冷冻室，无法重新冷冻包裹。没有洗衣袋。
投币式洗衣机和烘干机也坏了。
不过早餐还不错。
我们受到了热情友好的接待，感觉宾至如归。早餐很棒，选择丰富。
漂流的三河镇
我非常喜欢这顿热腾腾的早餐，尤其是鸡蛋。
Was told by the manager this would be taken care of and refunded a long time ago as it was an issue with *******.
Good location but getting into parking lot from the east was a challenge. (Making a left turn off Arthur street with on coming traffic coming off of one of Thunder Bays, busiest intersections) Best to enter parking lot from the west (right hand turn) Room and bathroom were not big- but adequate. Halls, reception area and breakfast room were clean and pleasant. Breakfast was the usual fare offered by most.
I stayed in three Comfort Inns during my travel accross Ontario. Surprisingly all three had excellent quality sheets, not the usual hotel / motel rough surface sheets that have seen a 1000 washes. So Comfort Inns appears to obtaining high quality sheets maybe 1000 thread count or more long staple cotton? And stipulating that the hotel operators retire sheets before they become merely a faint hope of a sheet. After the first Comfort Inn, picking the next two was easy in the cities I was stopping in for the night.
Place was very clean, staff was pleasant. No elevator do had to carry luggage up the stairs - only complaint.
Hotel stay was and room was good but they did advertise guest laundry facilities however they were not in service.
It was a great start to the evening with the gentleman helping and being courteous with us. The place was nice, however the morning wasn’t so great with the other staff as she followed my girlfriend and cousin around when he came to visit before we had to leave that day. She made us feel very uncomfortable.
The hotel was just ok. Room was clean and bed was comfortable. Upon arrival a member of the front desk staff was behind the counter looking very unkept. Long, unruly hair which should have been neatly tied back. Not a very good impression to present to the public especially in the hospitality field!
The carpets in the hallway were disgusting! Smelly and full of stains! The picture representing the hotel on ******* was not what the exterior of the hotel looked like. Picture looked to be a modern hotel (Red & Grey in colour). Hotel was beige/pale yellow looking. I impressed with those aspects of the hotel.