我必须承认,我有点失望。希尔顿旗下的汉普顿酒店(Hampton Inn by Hilton)的住宿体验要好得多。他们有室内游泳池,还提供免费早餐。这家希尔顿酒店的房间很一般,而且早餐不包含在房费里。倒也没什么不好,只是家普通的酒店,跟我预想的不太一样。
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酒店回复: Thank you for taking the time to share your feedback. We truly appreciate you staying with us. We’re sorry to hear that our amenities did not fully meet your expectations, particularly regarding the lack of an indoor pool and that breakfast was not included. While our property features an outdoor pool and a full made-to-order breakfast available for purchase, we understand how having those inclusions can make a stay more convenient. Your feedback is valuable as we continue to look for ways to enhance our guest experience. We hope you’ll consider giving us another opportunity to better serve you in the future.
酒店回复: Thank you so much for your perfect 10/10 review! We’re thrilled to hear you had such a positive experience with us. Our team takes great pride in providing exceptional service and comfortable accommodations, and it’s wonderful to know we met your expectations. We truly appreciate your feedback and hope to welcome you back to the Hilton Garden Inn Folsom again soon!
酒店回复: Thank you so much for your perfect 10/10 review! We’re thrilled to hear you had such a positive experience with us. Our team takes great pride in providing exceptional service and comfortable accommodations, and it’s wonderful to know we met your expectations. We truly appreciate your feedback and hope to welcome you back to the Hilton Garden Inn Folsom again soon!
5.0分
商务出差
原文
翻译提供方:Google
我很喜欢这里友好热情的员工。大堂非常舒适宜人。我可以在那里一边吃早餐一边工作。
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酒店回复: Thank you so much for your perfect 10/10 review! We’re thrilled to hear you had such a positive experience with us. Our team takes great pride in providing exceptional service and comfortable accommodations, and it’s wonderful to know we met your expectations. We truly appreciate your feedback and hope to welcome you back to the Hilton Garden Inn Folsom again soon!
5.0分
商务出差
原文
翻译提供方:Google
虽然只住了一晚,但却能在安静的环境中放松身心。
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酒店回复: Thank you so much for your perfect 10/10 review! We’re thrilled to hear you had such a positive experience with us. Our team takes great pride in providing exceptional service and comfortable accommodations, and it’s wonderful to know we met your expectations. We truly appreciate your feedback and hope to welcome you back to the Hilton Garden Inn Folsom again soon!
5.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re delighted to hear that you enjoyed your stay. It was a pleasure hosting you, and we hope to welcome you back again soon!
因为一个为期九天、需要24小时照看的看护工作,我提早到了这座城市。在这份高压工作开始之前,我需要几天时间放松和减压。这家酒店完美符合我的需求。我得到了充分休息,每天都吃了早餐。每个人都非常友好,这正是我在开始那份非常艰难的工作前所需要的。我还会再来的。
泳池需要打扫了,里面有泥沙和树叶。维修人员竟然在日历上最热的一天关闭泳池进行维护。他们应该在非营业时间进行维护,而不是在客人可以使用的时间关闭。房间下午四点还没准备好,这对于希尔顿酒店的品牌来说很不应该。酒店也没有网站上宣传的酒吧和餐厅。
对我来说,这是一次非常糟糕的体验。
非常干净,员工也很友善。
总体来说挺不错的
我必须承认,我有点失望。希尔顿旗下的汉普顿酒店(Hampton Inn by Hilton)的住宿体验要好得多。他们有室内游泳池,还提供免费早餐。这家希尔顿酒店的房间很一般,而且早餐不包含在房费里。倒也没什么不好,只是家普通的酒店,跟我预想的不太一样。
前台服务很棒。淋浴很舒服。房间很安静。跟我在萨克拉门托以北几个小时车程的地方订的房间相比,真是太好了。
谢谢。
办理入住的工作人员非常热情周到。房间很干净,闻起来也很香。床很舒服。步行即可到达餐厅和商店。停车位充足。
我很喜欢这里友好热情的员工。大堂非常舒适宜人。我可以在那里一边吃早餐一边工作。
虽然只住了一晚,但却能在安静的环境中放松身心。
好的