酒店回复: Thank you for your kind words! We're glad you enjoyed the clean facilities, friendly staff, and amenities like the pool and basketball court. We apologize for the unexpected wake-up call and will look into it. We hope to welcome you back soon!
酒店回复: Thank you for your feedback. While we’re pleased to hear that you found the room comfortable, we’re very sorry to learn about your check-in experience and the issue with the toilet seat. That’s certainly not the level of service or quality we aim to provide.We appreciate you bringing these matters to our attention so we can address them with our team and make the necessary improvements. Your comfort and experience are important to us, and we hope to have the opportunity to welcome you back for a much smoother stay in the future.
酒店回复: Thank you for your feedback. We're glad to hear our front desk team made a good impression, but we're sorry to learn about the cleanliness and maintenance issues in your room. We've shared your comments with our housekeeping and maintenance teams to ensure these areas are addressed. We appreciate you bringing this to our attention and hope to provide you with a better experience in the future.
酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear your room was clean, but we’re truly sorry that other aspects of your stay didn’t meet your expectations. We understand how important it is for everything in the room to reflect the value you expect, and we apologize for the condition of the furnishings.Your comments have been shared with our team as we continuously work to improve our guest experience. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back in the future with noticeable improvements.
5.0分
商务出差
原文
翻译提供方：Google
房间干净整洁，维护良好。从前台到客房服务，工作人员都非常友好专业。明年我来这里工作时还会再住这里。
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酒店回复: Thank you so much for your kind words! We’re delighted to hear that you found the rooms clean and well maintained, and that our team made a positive impression throughout your stay. Your recognition means a lot to us, and we’re thrilled to know you’ll be returning next year—we look forward to welcoming you back!
位置优越，周围很多吃饭的地方，对宠物友好，房间很多，有厨房，适合一家人居住。
很棒的酒店，员工很友善。
卫生打扫的比较潦草，而且是隔一天打扫一次。但是不乱折腾是完全够了。前台非常友善
很棒的一晚住宿体验。房间干净宽敞，还能看Tubi。很喜欢房间的布置，最棒的是还有吊扇。
这次住宿体验很棒，非常干净，员工也很棒。泳池干净、温暖，而且开放到很晚。篮球场也很棒！员工很友善。唯一的问题是，我早上7点30分就接到了叫醒服务，而我并没有提前预约。总体体验非常棒
我入住的时候，前台服务员似乎心不在焉，没有告诉我任何关于无线网络、早餐或停车的信息，不过我听到她把这些信息告诉了我前面的人。房间很漂亮很舒适，只是马桶座圈真的要我扶着才能抬起来！感觉很奇怪……
精彩的家庭体验！
我们的住宿体验完美无缺，服务和设施都给我们留下了深刻的印象。早餐非常棒，周三晚上提供的简餐更是惊喜连连！
萨德伯里 Homewood Suites 酒店配备游泳池、篮球架和可供借用的游戏设施，是家庭入住的绝佳选择。无论何时我们回到萨德伯里，我们一定会再次入住！
前台工作人员服务非常好。浴室通风不良，导致浴缸周围发霉。餐桌表面很脏（我们擦掉了溢出的酱汁，残留的红色酱汁也掉了），餐桌椅的椅套也需要更换。沙发和椅子都是新的。
酒店设施老旧。房间很干净，但考虑到价格，我没想到地毯会破损，椅子也会被扯坏，家具也会被刮花。我本来希望这家酒店能更好一些。
房间干净整洁，维护良好。从前台到客房服务，工作人员都非常友好专业。明年我来这里工作时还会再住这里。