酒店回复: Dear Gerrit,Thank you for your feedback. Your feedback is important to us and there is no excuse for our shortfalls. We will speak with our staff right away to ensure their efforts improve. This is not the lasting impression we want to leave you with and we hope you will consider giving us another try in the future.
酒店回复: Dear Jeff,We appreciate you reaching out, and it's unfortunate to hear about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed promptly as we take action to rectify the issues you've mentioned and give our rooms the extra attention they deserve. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.
4.0分
其他
原文
翻译提供方：Google
马槽是
5.0分
家庭亲子
原文
翻译提供方：Google
性价比/位置都很好
4.0分
家庭亲子
原文
翻译提供方：Google
干净但朴素的酒店。附近有美丽的步道，靠近湖
3.0分
其他
展开
The room was clean. There was some drywall damage, and bathroom door had damaged, but repair was very poor. It was the best price for the area, so maybe I got what I paid for...
5.0分
情侣出游
desk person was very nice, room was clean, it was quiet , ...but the light out side the window was to bright ,
2.0分
家庭亲子
展开
- Step height at top landing is not building code compliant. Riser height is more than 200 mm and is trip hazard.
- Second floor corridor is very narrow and not much space left to walk as they sit a chair in front of each unit.
- Overhang corridor railing is rusty , poor condition and wably. Will fail if anybody lean at railing. This is big safety hazards for the guest especially with kids. For safety reason , railing should withstand minimum 1KN/m load as per building code. It is recommended that Motel authority should arrange an inspection with local city building inspector to avoid any potential accident or lawsuit.
-Washroom condition is not good, needs repair, Washroom door not closing properly, very dirty.
预订了一间大床房，可供 2 名成人入住。房间很大，很不错，但我有以下问题：
• 没有卫生纸（幸好我们准备充分，是经验丰富的旅行者，车里有一些）
• 浴室/淋浴区相当小/拥挤（不过水压不错）
• 2 名成人只有 1 条毛巾、1 条手巾、1 条地巾和 2 条小浴巾
• 有两个小枕头，当你躺在上面时，感觉像什么都没有一样，所以我们要了另外两个，几分钟后就拿到了
• 有线电视盒坏了，所以我们打电话给前台，那位年轻的绅士（店员）表现得好像来修理很麻烦
• 床垫很硬（很结实），第二天早上几乎无法移动。*** 他们没有给我们换床垫，也没有让我们换房间。我们被告知不能换房间，因为这样他们就得让清洁工打扫 2 个房间，而不是 1 个
• 说到清洁工，我们的房间甚至都没打扫过。我觉得他们甚至都没进过房间
嗨，我叫 Shahram。我从 ******* 预订了这家所谓的汽车旅馆，并在那里住了 4 晚。我不向任何人推荐这个糟糕的地方。肮脏、嘈杂且不安全。我们在寒冷的夜晚等了 2 个小时才找到这家酒店的管理人员。我们打了几次电话，但没有人接听。最后我们发现他昏昏欲睡，精神不振。他无法行走，也不知道方向，也没有配对。我很遗憾地告诉你，在这个地方你不是客人。你只有一把钥匙和一个肮脏、烟雾缭绕的房间可以住
接待员是个脾气暴躁的人。不太善于沟通，也不愿意付出额外的努力。
床很旧，纱门关不上，浴室门不合身，空调又旧又响，没有制冰机，浴室有些地方修过但不太好。住宿很便宜，所以睡一觉就走吧。
马槽是
性价比/位置都很好
干净但朴素的酒店。附近有美丽的步道，靠近湖
The room was clean. There was some drywall damage, and bathroom door had damaged, but repair was very poor. It was the best price for the area, so maybe I got what I paid for...
desk person was very nice, room was clean, it was quiet , ...but the light out side the window was to bright ,
- Step height at top landing is not building code compliant. Riser height is more than 200 mm and is trip hazard.
- Second floor corridor is very narrow and not much space left to walk as they sit a chair in front of each unit.
- Overhang corridor railing is rusty , poor condition and wably. Will fail if anybody lean at railing. This is big safety hazards for the guest especially with kids. For safety reason , railing should withstand minimum 1KN/m load as per building code. It is recommended that Motel authority should arrange an inspection with local city building inspector to avoid any potential accident or lawsuit.
-Washroom condition is not good, needs repair, Washroom door not closing properly, very dirty.