酒店回复: Merci d’avoir pris le temps de partager un avis aussi détaillé. Nous sommes ravis d’apprendre que vous avez apprécié le petit-déjeuner ainsi que le café, l’eau chaude et le thé offerts en tout temps. Nous sommes également heureux de savoir que notre aire de piscine et la propreté générale ont répondu à vos attentes, et que vous avez reçu un bon service durant votre séjour.Nous nous excusons pour les problèmes que vous avez rencontrés avec le canapé-lit et pour l’aspect un peu vieilli de certaines installations. Vos commentaires sont très utiles.Nous vous remercions pour votre retour et espérons avoir l’occasion de vous accueillir de nouveau pour une expérience encore meilleure.
4.0分
其他
原文
翻译提供方：Google
房间很干净，接待人员热情友好，咖啡也不错，明天早上早餐怎么样就不好说了。
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酒店回复: Merci pour vos aimables commentaires ! Nous sommes ravis d’apprendre que vous avez apprécié notre accueil chaleureux, la propreté de votre chambre et notre café frais. Nous espérons que vous avez également apprécié votre petit-déjeuner le lendemain matin. Ce fut un plaisir de vous accueillir, et nous avons hâte de vous revoir bientôt au Hampton Inn by Hilton Sudbury !
5.0分
家庭亲子
原文
翻译提供方：Google
房间很舒适。泳池有点无聊。
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酒店回复: Thank you for your feedback! We’re glad to hear you found our rooms pleasant. We appreciate your comments about the pool. We hope to welcome you back again soon!
4.0分
情侣出游
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The Hampton hotel was clean and well kept Breakfast was good with lots of hot and cold varieties Staff was courteous and friendly with us
I would definitely recommend it
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酒店回复: Thank you for your wonderful review and the 8/10 rating! We’re delighted to hear that you found the hotel clean and well kept, enjoyed the variety in our breakfast offerings, and experienced friendly, courteous service from our team.Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Hampton Inn by Hilton Sudbury on your next visit!
3.0分
其他
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Everything was fine and nice, except that there was a teenager hockey team that at 12:10 am they were running in hallways and knocking at room doors, I tried to wait until they go to their room but nope! They were still running and laughing and talking loud. At the end I contacted reception.
I wish there was a system that would notice and solve it without need to raise complain.
Thanks
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that most aspects of your stay were pleasant; however, we sincerely apologize for the late-night disturbance caused by the team in the hallways. This is not the quiet and comfortable environment we strive to provide for our guests.We appreciate you bringing the issue to our attention during your stay, and we understand how frustrating it must have been to experience that level of noise so late at night. We will review this situation with our team to ensure better monitoring of group activities and to prevent similar disruptions in the future.Thank you again for your feedback, it helps us improve. We hope to have the opportunity to provide you with a more restful experience on your next visit.
5.0分
其他
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Room was perfect. Great mattress and pillows, bathroom spacious, piping hot water. TV had all my streaming apps on. Fridge/Microwave worked great. Breakfast was excellent! Even the coffee in the lobby was delicious. Very impressed!
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酒店回复: Thank you so much for your incredible review and perfect score! We’re thrilled to hear that you enjoyed your room from the comfortable mattress and pillows to the spacious bathroom and hot water. It’s great to know the TV setup, fridge, and microwave all met your needs.We’re especially happy that you loved our breakfast and even the lobby coffee! Your kind words truly mean a lot to our team.We’re delighted to have made such a positive impression and look forward to welcoming you back to Hampton Inn by Hilton Sudbury for another excellent stay.
5.0分
商务出差
My favourite hotel to date. Super clean, beautiful rooms, great service by all staff. I will be returning every weekend for work.
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酒店回复: Thank you so much for your amazing review and perfect rating! We’re truly honoured to be your favourite hotel and thrilled to know you enjoyed our clean, comfortable rooms and great service from the team. We look forward to welcoming you back each weekend and continuing to make your stays with us exceptional.
5.0分
商务出差
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Room was very clean and comfortable! Easy check in extremely accommodating. There was a hockey tournament that weekend and the way they handle them was top notch. Buffet breakfast with nice options. They had a sign stating the busy times with suggestions on times if you are in a rush. My first stay but wont be last
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酒店回复: Thank you so much for your fantastic review and perfect rating! We’re thrilled to hear that you found your room clean and comfortable and that our team made check-in easy and accommodating. It’s great to know that our approach during the hockey tournament and our breakfast setup enhanced your stay. We’re honored that your first visit was such a positive experience and can’t wait to welcome you back to Hampton Inn by Hilton Sudbury for many more stays!
超预期，很棒
酒店需要稍微翻新一下了，有点老旧了。
早餐不错，而且应有尽有。酒店全天免费供应咖啡、热水和茶。酒店设施略显陈旧，但总体来说很干净。沙发床有很多污渍，床垫质量也不太好，但房间其他方面都还可以。泳池虽然不大，但水温适宜，周围环境也很干净。总的来说，这是一家不错的酒店。我们享受到了优质的服务。
房间很干净，接待人员热情友好，咖啡也不错，明天早上早餐怎么样就不好说了。
房间很舒适。泳池有点无聊。
The Hampton hotel was clean and well kept Breakfast was good with lots of hot and cold varieties Staff was courteous and friendly with us
I would definitely recommend it
Everything was fine and nice, except that there was a teenager hockey team that at 12:10 am they were running in hallways and knocking at room doors, I tried to wait until they go to their room but nope! They were still running and laughing and talking loud. At the end I contacted reception.
I wish there was a system that would notice and solve it without need to raise complain.
Thanks
Room was perfect. Great mattress and pillows, bathroom spacious, piping hot water. TV had all my streaming apps on. Fridge/Microwave worked great. Breakfast was excellent! Even the coffee in the lobby was delicious. Very impressed!
My favourite hotel to date. Super clean, beautiful rooms, great service by all staff. I will be returning every weekend for work.
Room was very clean and comfortable! Easy check in extremely accommodating. There was a hockey tournament that weekend and the way they handle them was top notch. Buffet breakfast with nice options. They had a sign stating the busy times with suggestions on times if you are in a rush. My first stay but wont be last