酒店回复: Sylvain thank you for your great feedback. We continue to improve the hotel over time and I hope that the next time you visit, you will see some of our renovations. We appreciate your business and hope to see you again the next time you visit our area.
1.0分
家庭亲子
I don’t know how you charge someone for a room that was booked by mistake and you won’t do a refund. It’s robbery
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酒店回复: Thank you for your review. This reservation was made online by you, not directly at the hotel. Our records indicate that you did not call the property or cancel your reservation online.
4.0分
其他
Clean room, excellent customer service. She went over and above to fix any concerns. Friendly staff.
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酒店回复: Thank you very much for the great review. We appreciate all of your great scores and comments, especially about our staff. We hope to see you again soon.
5.0分
情侣出游
The staff is very friendly and professional. It would be nice to update the design of the rooms.
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酒店回复: Yuliia thank you for your great comments and scores, especially about our staff. I will share your review with them, who I am sure will be pleased with your positivity! We hope to see you again soon.
4.0分
情侣出游
No surprises. Met our expectations
Reasonable location. It’s been here awhile so a bit dated
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酒店回复: John thank you very much for your kind words and great scores. We appreciate your business and hope to see you again soon. Hopefully you will see even more of the improvements we are making here at Travelodge by Wyndham Simcoe!
5.0分
其他
Tania who works the desk overnight was amazing. Great customer service and very friendly.
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酒店回复: Shawn thank you for your great review! We truly appreciate your business and hope to see you again soon.
3.0分
商务出差
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Basic and in need of an update
Room was ok not great, doesn't look like it's had an upgrade other than the tv since the early 2000's. The gold trim full length mirrored closet door was a nice throwback to my childhood.
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酒店回复: Shaun thank you for your positive review. We appreciate that you took the time to share your experience. We continue to renovate the hotel and I hope that the next time you visit you will see the improvements we have made.
5.0分
情侣出游
Overall a good small property and stay was comfortable but noticed a particular smell in the lobby.
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酒店回复: Abdul we truly appreciate your taking the time to give us such a GREAT review! We hope to see you again soon.
3.0分
情侣出游
Accessible bathroom was difficult due to position of grab bars. We ended up using the restaurant bathroom most days. Location was good.
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酒店回复: Dianne I am very sorry to read that our newly installed grab bars made it difficult to navigate the bathroom. I hope you realize they do flip up directly against the wall to ease with mobility into the tub and onto the toilet. We welcome all feedback and we will use yours to help us improve.
嗯——
工作人员非常友好。位置靠近快餐店和一些餐厅。室外有一个小露台，晚上坐在外面很舒服。
酒店有霉味/烟味。床不太舒服。设施相当陈旧。我们房间的浴室里有头发——
他们在走廊里开着除湿机。
泳池区很吵——如果你游泳，必须从前台拿毛巾。
不错的酒店，但需要现代化
I don’t know how you charge someone for a room that was booked by mistake and you won’t do a refund. It’s robbery
Clean room, excellent customer service. She went over and above to fix any concerns. Friendly staff.
The staff is very friendly and professional. It would be nice to update the design of the rooms.
No surprises. Met our expectations
Reasonable location. It’s been here awhile so a bit dated
Tania who works the desk overnight was amazing. Great customer service and very friendly.
Basic and in need of an update
Room was ok not great, doesn't look like it's had an upgrade other than the tv since the early 2000's. The gold trim full length mirrored closet door was a nice throwback to my childhood.
Overall a good small property and stay was comfortable but noticed a particular smell in the lobby.
Accessible bathroom was difficult due to position of grab bars. We ended up using the restaurant bathroom most days. Location was good.