酒店回复: Dear Kristina,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,General ManagerComfort Inn
酒店回复: Dear Richard I am sorry to hear you had such a poor experience, thank you for letting us know so we may correct the situation with the bathtub lever and TV. We hope you will give us the opportunity to serve you again.
酒店回复: Dear Richal,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a Choice Privileges member you are truly valued.Your feedback about the carpets is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Comfort Inn Simcoe
酒店回复: Dear Edith,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn
酒店回复: Dear Peter,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn
2.0分
情侣出游
原文
翻译提供方:Google
餐厅很小,房间布局尴尬,浴室很脏,户外座位很脏。
展开
酒店回复: Dear Daniel,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn
5.0分
情侣出游
原文
翻译提供方:Google
地理位置优越,靠近购物中心和餐厅。
展开
酒店回复: Dear Sharon,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn
又旧又破
前门有异味,后来清理干净了。沙发床很旧,不舒服。两扇推拉门中有一扇关不上。食物很棒,但餐厅很小。环保毛巾可以重复使用,但他们甚至没有擦拭水槽和台面。
没有电梯,没有游泳池。早餐室很小。房间里有一股难闻的气味。早餐区的工作人员非常乐于助人,总是检查早餐食品,确保库存充足。如果能有水果选择就更好了。
不幸的是,我到达时预订错了(我预订的是一张床,而不是两张床),所以工作人员不得不帮我换了一间。工作人员很乐于助人,很快就帮我找到了房间。
房间总体来说不错。床很舒服,床单也很舒适,质量也很好。
浴室有一些小问题,包括马桶座圈上有一小块永久性污渍,我确信清洁人员已经消毒过了,但看起来很不舒服。水槽排水不畅,少量水需要大约5分钟才能排出,这在刷牙的时候真的很不舒服。半夜马桶的管道出了问题,链条/翻板阀没有安装到位,导致马桶一直流水。幸运的是我知道如何修理,而且自己动手修好了,但过程并不愉快。最后,我发现一条毛巾上有污渍。同样,我确信它已经清洗干净了,但应该停止使用。
如果酒店能改进一下他们的“插头”设计就好了,这样我们就能像酒店里常见的那样,用灯具底座给手机和iPad充电。为了把充电器插到墙上,我们不得不把床头柜拉出来,而且墙上只有一个插头,我们不得不轮流用。
一切都很好,但浴室需要维护。另外,正如大家提到的,早餐室太小了,没有足够的空间容纳所有人。
我在这家酒店住了几十年,很遗憾它现在破败不堪。浴缸不错,但淋浴杆被粘住了,根本没法洗澡。大电视也不错,但不能用。
酒店看起来很干净,但房间里的地毯上满是灰尘。入住期间和入住后,我都因为地毯严重过敏。早餐不错,他们提供热早餐和华夫饼机。
我住在216房间,我待在房间里的时候,总是听到屋顶或隔壁空房间(比如储藏室?)传来恼人的噪音。我不得不一直开着房间里的风扇,试图挡住噪音。这真的很烦人。
员工友好。早餐美味。我们选择这家汽车旅馆是因为它离我们以前骑自行车去多佛港和沃特福德的旧铁路很近。感觉就像家外之家。
餐厅很小,房间布局尴尬,浴室很脏,户外座位很脏。
地理位置优越,靠近购物中心和餐厅。