酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
酒店回复: Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
2.0分
情侣出游
原文
翻译提供方:Google
这房子需要彻底整修。窗帘和地毯都很脏。
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酒店回复: Thank you for completing a review regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1.0分
情侣出游
原文
翻译提供方:Google
我们的房间有股霉味,水槽堵塞了
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
整体还不错
我来看望住在附近的朋友,所以酒店位置对我来说很方便。房间舒适宽敞。酒店内还有健身房和游泳池。大堂提供茶水和咖啡。工作人员很有礼貌,反应也很迅速。
酒店有点旧了,房间还可以。走廊的地毯需要清洁一下。早餐不含在内,但班尼迪克蛋非常好吃。
失望
枕头非常破旧,房间有霉味,天花板和墙壁上都有霉点。
空调坏了,房间内空气非常潮湿。
房间里没有毛巾。
付了两天的房费,再住一晚就受不了了。不退款
过夜的好地方,非常安静,设施虽然维护得很好,但已经有点旧了,房间很干净,但家具和装饰看起来有十年或二十年的历史了。
大额订金通知太晚了。
我们想要一家带泳池的酒店。我们没有意识到泳池在室外,而且已经关闭了。而且,我们到那里时才意识到入住时需要支付250美元的订金。是的,我们收到了确认邮件,但我当时没仔细看。房费是预付的,不予退款。我们去那里埋葬岳母,资金紧张。这笔额外的费用让我之后回家非常困难。是的,我们拿回了订金,但这对我没有帮助。我们本来可以用这笔钱的。这类费用应该提前明确告知,而不是在支付了不可退还的房费后才发邮件。如果我事先知道这一点,我绝对不会预订房间。泳池也一样。
多年来我经常住在这里,但除非他们升级,否则我都不想住了。水压低,淋浴坏了,用上世纪70年代的空调手动加热,早餐停了,DIY维修看起来不专业,洗发水太小……我还能继续说下去。
住了两晚。设施老旧,需要翻新。走廊的装修和装修都很差。床是我近年来睡过最差的。总的来说,如果你预算有限,对住宿要求不高,这里还可以,但附近有更好的选择。
这房子需要彻底整修。窗帘和地毯都很脏。
我们的房间有股霉味,水槽堵塞了