Lovely accomodating staff. Anu and Viplove were both friendly and very concerned about our comfort. Anu also offered many ideas to help make our trip more fun.
Thanks to you both!!
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酒店回复: Dear Guest,Thank you so much for your wonderful review! We’re delighted to hear that Anu and Viplove made your stay so enjoyable and comfortable. They truly enjoy helping guests feel at home and make the most of their visit. Your kind words will surely make their day!We hope to welcome you back again soon for another great stay.Warm regards,
4.0分
情侣出游
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The breakfast food was lacking. The scrambled eggs were dry and flavorless and one container of milk was spoiled. There was a variety of juice choices and fruit and yogurt and dry cereal and waffles that were fine.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re sorry to hear that parts of our breakfast, especially the scrambled eggs and milk, did not meet your expectations. Your comments are very important to us, and we will be addressing these issues with our team to ensure they are corrected.We’re glad you enjoyed the variety of juices, fruit, yogurt, cereal, and waffles, and we appreciate your balanced comments. We hope you’ll give us another chance to provide you with an even better breakfast experience during your next stay.Warm regards,Management
5.0分
情侣出游
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The room was very very clean and spotless. It is very organized and neat. The breakfast was perfect. Big variety of food juices and fruits. Great impression. 👍👍👍👍keep it up. 💯💯💯💯💯💯💯
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酒店回复: Dear Guest,Thank you so much for your wonderful feedback! We’re delighted to hear that you found your room spotless and well-organized, and that you enjoyed our breakfast selection. Your kind words and encouragement mean a lot to our team.We truly appreciate your support and look forward to welcoming you back for another great stay!Warm regards,Management
1.0分
其他
Courteous staff, clean room , soft beds. Whats not to like?
My only complaint is the pillows were too hard for our liking.
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酒店回复: Dear guest,Thank you for your kind words. We’re delighted to hear you enjoyed the courteous service, clean room, and comfortable beds. We appreciate your feedback regarding the pillows and will certainly take it into consideration as we look for ways to improve guest comfort. We look forward to welcoming you back again soon.
3.0分
家庭亲子
Basic hotel. Could use some sprucing up. Positive: staff member in the evening was very friendly and helpful. Breakfast was adequate for us.
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酒店回复: Dear guest,Thank you for your feedback. We’re pleased to hear you found our evening staff member friendly and helpful, and that breakfast met your needs. We also appreciate your comments on areas that could use some sprucing up, and we’ll keep this in mind as we work on improvements. We hope to welcome you again in the future.
2.0分
其他
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Room service is poor and not trustworthy. Cleaning the rooms only every 3 days, my Sleeping Meds. where stolen, my wife Purs was checked out by the staff, all thow we could not tell tell if there was some money missing, but still is disapointing!
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酒店回复: Dear guest,Thank you for bringing these serious concerns to our attention. We sincerely apologize for the disappointment and distress you experienced during your stay. Please know that we take matters regarding guest belongings very seriously. Our housekeeping schedule follows brand standards, but we will immediately review your feedback with our team to ensure proper procedures are being followed at all times.We regret that your experience left you feeling uncomfortable and assure you that this does not reflect the level of service we strive to provide. Your comments will be thoroughly investigated, and we appreciate you taking the time to share them with us.
5.0分
情侣出游
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The property was huge surprise Being only a 2 star wasn't expecting such amazing spot as well as great customer service. ALL staff wonderful. Breakfast both days was hot as well as variety!! Clean comfortable great staff can't get better then that! Glad we booked!
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酒店回复: Dear guest,Thank you so much for your amazing review! We’re delighted that our property exceeded your expectations and that you enjoyed the cleanliness, comfort, breakfast variety, and especially the service from our wonderful staff. Your kind words mean a lot to our team, and we’re so glad you chose to stay with us. We look forward to welcoming you back again soon!
4.0分
其他
Room was very comfortable, noise was to a minimum, service was good at the front desk but was very disappointed in the Hot tub being out of order.
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酒店回复: Dear Guest,Thank you for your review. We’re glad you enjoyed the comfort of your room, the quiet environment, and the service from our front desk team. We do apologize for the disappointment regarding the hot tub — it has been closed permanently, and we’re sorry this was an inconvenience during your stay. We appreciate your feedback and hope to welcome you again for another comfortable visit.Warm regards,Management
1.0分
家庭亲子
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The staff was extremely rude and disrespectful, we specificaly booked room at days in as it came up when searching for pet friendly accommodations. Apparently it was not and they trew my pregnant wife and son out at 9pm the 2nd night stay. Never ever stay here again!
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely regret that your experience was upsetting. While we understand your frustration, please note that our property does not allow pets, and this policy is clearly stated on all booking platforms. We apologize if this was overlooked during the booking process.Our team is trained to follow hotel policies, but we always aim to handle situations with courtesy and respect. We are sorry to hear that you felt otherwise, and we will review this matter with our staff to ensure better communication in the future.Sincerely,Management
总的来说，一切都还不错。早餐很好吃，员工也很友善。不过，我们看到一个陌生人走进大楼，还向我们搭话，当时前台又没人。这有点吓人，所以大家要小心！
Lovely accomodating staff. Anu and Viplove were both friendly and very concerned about our comfort. Anu also offered many ideas to help make our trip more fun.
Thanks to you both!!
The breakfast food was lacking. The scrambled eggs were dry and flavorless and one container of milk was spoiled. There was a variety of juice choices and fruit and yogurt and dry cereal and waffles that were fine.
The room was very very clean and spotless. It is very organized and neat. The breakfast was perfect. Big variety of food juices and fruits. Great impression. 👍👍👍👍keep it up. 💯💯💯💯💯💯💯
Courteous staff, clean room , soft beds. Whats not to like?
My only complaint is the pillows were too hard for our liking.
Basic hotel. Could use some sprucing up. Positive: staff member in the evening was very friendly and helpful. Breakfast was adequate for us.
Room service is poor and not trustworthy. Cleaning the rooms only every 3 days, my Sleeping Meds. where stolen, my wife Purs was checked out by the staff, all thow we could not tell tell if there was some money missing, but still is disapointing!
The property was huge surprise Being only a 2 star wasn't expecting such amazing spot as well as great customer service. ALL staff wonderful. Breakfast both days was hot as well as variety!! Clean comfortable great staff can't get better then that! Glad we booked!
Room was very comfortable, noise was to a minimum, service was good at the front desk but was very disappointed in the Hot tub being out of order.
The staff was extremely rude and disrespectful, we specificaly booked room at days in as it came up when searching for pet friendly accommodations. Apparently it was not and they trew my pregnant wife and son out at 9pm the 2nd night stay. Never ever stay here again!