The price was way too high. Is clear the prices have been increased due to sport events in the area.
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酒店回复: Thank you for taking the time to share your thoughts with us. I’m really sorry the price felt high during your stay. With the big sports events happening in the area, rates across the market went up, but I do want you to know that the rate you received was actually the lowest available at that time. We always try our best to keep things fair for our guests.I truly hope you still enjoyed the facility and had a good experience while you were here. I appreciate your understanding, and I’d love the chance to welcome you back again.
4.0分
其他
Room was ok TVs a bit old. The pool was out of order. If I would jave known this I would have not stayed here.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear the room was comfortable, though we understand the TVs may not have met your expectations.Regarding the pool, we’re very sorry for the disappointment this caused. Our pool is currently undergoing an upgrade, and the closure dates have been listed on all website, noting that it will reopen after November 21, 2025. We do our best to make this information easily accessible for guests prior to booking, and we apologize if it was missed.Your feedback is appreciated, and we will continue to review how we communicate amenity updates to ensure clarity for all guests. If there’s anything more you’d like to discuss, please feel free to contact us.Thank you again for sharing your comments, and we hope to welcome you back once our upgraded pool is ready.
1.0分
情侣出游
Over priced for what it is. 4 star prices for a 1 star location. Waited almost a half an hour for someone to check us in.
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酒店回复: Thank you for your feedback. We’re sorry for the delay you experienced at check-in. At times, our staff may be away from the desk assisting other guests, but there is a courtesy phone located at the front desk with a sign indicating to dial 0 for immediate assistance. Someone will respond right away. We appreciate your understanding and hope to welcome you back for a smoother stay.
5.0分
情侣出游
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Lovely accomodating staff. Anu and Viplove were both friendly and very concerned about our comfort. Anu also offered many ideas to help make our trip more fun.
Thanks to you both!!
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酒店回复: Dear Guest,Thank you so much for your wonderful review! We’re delighted to hear that Anu and Viplove made your stay so enjoyable and comfortable. They truly enjoy helping guests feel at home and make the most of their visit. Your kind words will surely make their day!We hope to welcome you back again soon for another great stay.Warm regards,
4.0分
情侣出游
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The breakfast food was lacking. The scrambled eggs were dry and flavorless and one container of milk was spoiled. There was a variety of juice choices and fruit and yogurt and dry cereal and waffles that were fine.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re sorry to hear that parts of our breakfast, especially the scrambled eggs and milk, did not meet your expectations. Your comments are very important to us, and we will be addressing these issues with our team to ensure they are corrected.We’re glad you enjoyed the variety of juices, fruit, yogurt, cereal, and waffles, and we appreciate your balanced comments. We hope you’ll give us another chance to provide you with an even better breakfast experience during your next stay.Warm regards,Management
5.0分
情侣出游
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The room was very very clean and spotless. It is very organized and neat. The breakfast was perfect. Big variety of food juices and fruits. Great impression. 👍👍👍👍keep it up. 💯💯💯💯💯💯💯
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酒店回复: Dear Guest,Thank you so much for your wonderful feedback! We’re delighted to hear that you found your room spotless and well-organized, and that you enjoyed our breakfast selection. Your kind words and encouragement mean a lot to our team.We truly appreciate your support and look forward to welcoming you back for another great stay!Warm regards,Management
1.0分
其他
Courteous staff, clean room , soft beds. Whats not to like?
My only complaint is the pillows were too hard for our liking.
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酒店回复: Dear guest,Thank you for your kind words. We’re delighted to hear you enjoyed the courteous service, clean room, and comfortable beds. We appreciate your feedback regarding the pillows and will certainly take it into consideration as we look for ways to improve guest comfort. We look forward to welcoming you back again soon.
3.0分
家庭亲子
Basic hotel. Could use some sprucing up. Positive: staff member in the evening was very friendly and helpful. Breakfast was adequate for us.
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酒店回复: Dear guest,Thank you for your feedback. We’re pleased to hear you found our evening staff member friendly and helpful, and that breakfast met your needs. We also appreciate your comments on areas that could use some sprucing up, and we’ll keep this in mind as we work on improvements. We hope to welcome you again in the future.
2.0分
其他
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Room service is poor and not trustworthy. Cleaning the rooms only every 3 days, my Sleeping Meds. where stolen, my wife Purs was checked out by the staff, all thow we could not tell tell if there was some money missing, but still is disapointing!
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酒店回复: Dear guest,Thank you for bringing these serious concerns to our attention. We sincerely apologize for the disappointment and distress you experienced during your stay. Please know that we take matters regarding guest belongings very seriously. Our housekeeping schedule follows brand standards, but we will immediately review your feedback with our team to ensure proper procedures are being followed at all times.We regret that your experience left you feeling uncomfortable and assure you that this does not reflect the level of service we strive to provide. Your comments will be thoroughly investigated, and we appreciate you taking the time to share them with us.
总的来说，一切都还不错。早餐很好吃，员工也很友善。不过，我们看到一个陌生人走进大楼，还向我们搭话，当时前台又没人。这有点吓人，所以大家要小心！
The price was way too high. Is clear the prices have been increased due to sport events in the area.
Room was ok TVs a bit old. The pool was out of order. If I would jave known this I would have not stayed here.
Over priced for what it is. 4 star prices for a 1 star location. Waited almost a half an hour for someone to check us in.
Lovely accomodating staff. Anu and Viplove were both friendly and very concerned about our comfort. Anu also offered many ideas to help make our trip more fun.
Thanks to you both!!
The breakfast food was lacking. The scrambled eggs were dry and flavorless and one container of milk was spoiled. There was a variety of juice choices and fruit and yogurt and dry cereal and waffles that were fine.
The room was very very clean and spotless. It is very organized and neat. The breakfast was perfect. Big variety of food juices and fruits. Great impression. 👍👍👍👍keep it up. 💯💯💯💯💯💯💯
Courteous staff, clean room , soft beds. Whats not to like?
My only complaint is the pillows were too hard for our liking.
Basic hotel. Could use some sprucing up. Positive: staff member in the evening was very friendly and helpful. Breakfast was adequate for us.
Room service is poor and not trustworthy. Cleaning the rooms only every 3 days, my Sleeping Meds. where stolen, my wife Purs was checked out by the staff, all thow we could not tell tell if there was some money missing, but still is disapointing!