酒店回复: Dear Anonymous, Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL. I am delight to hear that most of your stay at the hotel was excellent. Thank you for your comments regarding the room cleanliness, I have passed over your comments and picture to our Housekeeping Manager to resolve. We use all feedback such as yours, to continuously make changes to our brand to improve the guest experience. I do hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Hotel Indigo
酒店回复: Thank you for taking the time to share your feedback.We’re sorry to hear that your experience didn’t quite meet your expectations, especially compared to your previous stay in York. We appreciate your comments on the complimentary minibar and the Eggs Benedict, we're glad those elements stood out positively.Your thoughts on the overall design, breakfast offering, and service are very helpful, and we’ll share this with the relevant teams as we continue to improve. We aim to provide a consistently high standard, and we’re sorry to hear we fell short for you this time.We do hope you’ll consider giving us another try in the future.
5.0分
标准房
独自旅行
原文
翻译由AI提供
我们乘坐马恩岛渡轮抵达利物浦。酒店距离渡轮码头步行约10分钟。
酒店经过翻新，房间非常干净时尚。还提供免费的葡萄酒和餐点，种类丰富。
由于行程安排，我们只住了一晚，但真希望我们能多住几天。
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酒店回复: 尊敬的 Fine Resort Trotter，
感谢您的宝贵反馈！
即使您只住了一晚，我们也很高兴听到您入住愉快。我们很高兴得知我们的位置方便您从马恩岛渡轮抵达，并且您觉得新装修的客房干净时尚。我们尤其高兴您喜欢我们提供的免费餐饮和葡萄酒。
我们非常欢迎您下次再次入住，并希望您能提前联系我们，以便我们为您提供更特别的体验。
酒店回复: Dear Xiangyangershengdesiyecao,Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL. We are happy to see your stay was 4* out of 5*. All feedback is extremely valuable to us and we use this feedback, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Hotel Indigo.
5.0分
标准双床房
商务出差
很满意 还会再次预订
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酒店回复: Dear Basidiguazhansuanjiang,Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL.I am delight to hear that your stay was pleasant and your were satisfied with the hotel and the twin room you booked. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I do hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Hotel Indigo
除了卫生有点问题 有些不干净 如图
其他都还可以
还有就是洗手池不能开太大 不然溅一身水
前台有位女士不太尊重人
整体来说有点失望。
之前住过约克的英迪阁，虽然房间小小的，但是相对要精致一点，这个感觉就是普普通通的三线潮牌，其实也不算潮，只是色彩相对丰富。
房间打扫凑合吧。
mini吧是免费的，有小零食和饮品，还是蛮有诚意。
早餐有单点也有自助区，都挺简单的。班尼蛋还是不错。可以吃吃。
服务也比较冷淡。
我们乘坐马恩岛渡轮抵达利物浦。酒店距离渡轮码头步行约10分钟。
酒店经过翻新，房间非常干净时尚。还提供免费的葡萄酒和餐点，种类丰富。
由于行程安排，我们只住了一晚，但真希望我们能多住几天。
总体来说性价比很高。如果你住的是高级房，一定要试试大堂区域旁边的牛排馆，牛排套餐最高可以打六折哦。
热情友好的欢迎。房间里有一个很棒的瀑布淋浴，毛巾又大又蓬松。对酒店无可挑剔。
很棒的酒店。住得很愉快。早餐非常美味，员工也很乐于助人且友好。房间里居然有免费的饮料冰箱，这让我很惊喜！推荐给独自旅行的人，前台24小时服务。非常舒适的住宿体验，下次还会再来。
在这里度过了美好的一天！真希望可以一直住下去！！
酒店位置很好，离利物浦大厦和市中心都很近。前台员工很友善，房间也很干净整洁。
酒店还算干净的
很满意 还会再次预订