Friendly staff!! Very nice and clean rooms!! Love the coffee station and ice water available!! Pool area very clean and lots of towels available. Free breakfast typical for many hotels but nice selection of choices!!
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酒店回复: Thanks for staying at the Cobblestone - Hutchinson, and for taking the time to leave a review. We're thrilled you had a 10/10 experience!
5.0分
其他
Staff was friendly and efficient. Rooms were clean. Breakfast was good. All went smoothly.
5.0分
其他
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This was the 3rd or 4th time I've stayed here and I haven't been disappointed, the room was comfortable, the hotel quiet, the staff friendly and helpful, the only complaint I have was that there was some cobwebs and dirt behind the bathroom door, but that did not detract from my stay, all in all I highly recommend this hotel
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酒店回复: Thank you so much for taking the time to give us a 10/10 review.As always, we look forward to seeing you again in the future.
5.0分
其他
We stayed 2 nights, it was very clean inside, and outside. We ate the continental the breakfast, they offered a lot of different options. We enjoyed our stay.
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酒店回复: Thank you so much for taking the time to give us a 10/10 rating. I'm glad you enjoyed your breakfast as we are always trying to do different things and add different options.As always, we look forward to seeing you again in the future.
2.0分
家庭亲子
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Booked a room with two queen beds and sofa bed only to be told they don’t have that when we arrived. Only had two queen beds available. Wi-Fi was unavailable until next morning.
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酒店回复: Good afternoon Kerry. I would like to apologize for us not having your requested room type, and am looking into what exactly happened. I'm not sure what happened with the Wi-Fi connection, this is the first that I'm hearing about it.I do hope you will give us another chance on your travels to Hutchinson.
3.0分
其他
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I booked thru hotels app and pre paid for a queen studio at $155/night. I was given a regular double room at $113/night but since I prepaid I was told they could not give me a refund
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酒店回复: Good afternoon Linda. I'm not sure how this could have happened, however i do see where it did happen. Being as you booked and paid through a third party that is who would issue you the refund. If they call me, I can verify that the refund is most definitely needed.Please let me know if there is anything else I can help with.
5.0分
朋友出游
I really like staying at Cobblestone....
Breakfast is good.
Can be a little noisy as it is on a Main Intersection.
But I enjoy the View of the River.
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酒店回复: Good afternoon Roxanne. Thank you for the nice complements on our hotel. Yes being as close to the intersection, it can tend to be slightly noisy. I think the view of the river helps out weigh some of that noise.I do hope to see you again in the future and we will definitely keep you away from the intersection.
4.0分
情侣出游
It was very noisy late at night, plus outside noise during night was constant - with cars and semis racing all night long.
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酒店回复: Thank you so much for taking the time to give us a review.I apologize that you felt it was noisy, however the outside noise I cannot control.We do look forward to seeing you again in the future.
5.0分
其他
Air worked well, room was very clean as well as comfy, parking was a breeze. I really liked the ability to walk to shops and eating options
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酒店回复: Thank you so much for taking the time to give us a review. I'm glad to hear that everything was to your satisfaction and that you were able to get out and see our local shops.We look forward to seeing you again in the future.
1.0分
其他
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Looks like a new hotel. Everything in the room was good and in working conditions. The staff & food horrible. The gal working the breakfast seemed mad. There was no coffee and food was empty. When asked for coffee she got an attitude. After 15-20 coffee is ready and some omelets. When I took a bite from omelet it was still frozen. I had to let her know the food was raw. At this point she was really irritated and pulled the food from the hot trays back to the kitchen. I think it's important to have good customer service in this kind of setting. She definitely does not like her job.
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酒店回复: Thank you for taking the time to give us a review. I sincerely apologize for the bad experience you had with one of my team members. I do hope you will return and let us show you that is not how we do things.
Friendly staff!! Very nice and clean rooms!! Love the coffee station and ice water available!! Pool area very clean and lots of towels available. Free breakfast typical for many hotels but nice selection of choices!!
Staff was friendly and efficient. Rooms were clean. Breakfast was good. All went smoothly.
This was the 3rd or 4th time I've stayed here and I haven't been disappointed, the room was comfortable, the hotel quiet, the staff friendly and helpful, the only complaint I have was that there was some cobwebs and dirt behind the bathroom door, but that did not detract from my stay, all in all I highly recommend this hotel
We stayed 2 nights, it was very clean inside, and outside. We ate the continental the breakfast, they offered a lot of different options. We enjoyed our stay.
Booked a room with two queen beds and sofa bed only to be told they don’t have that when we arrived. Only had two queen beds available. Wi-Fi was unavailable until next morning.
I booked thru hotels app and pre paid for a queen studio at $155/night. I was given a regular double room at $113/night but since I prepaid I was told they could not give me a refund
I really like staying at Cobblestone....
Breakfast is good.
Can be a little noisy as it is on a Main Intersection.
But I enjoy the View of the River.
It was very noisy late at night, plus outside noise during night was constant - with cars and semis racing all night long.
Air worked well, room was very clean as well as comfy, parking was a breeze. I really liked the ability to walk to shops and eating options
Looks like a new hotel. Everything in the room was good and in working conditions. The staff & food horrible. The gal working the breakfast seemed mad. There was no coffee and food was empty. When asked for coffee she got an attitude. After 15-20 coffee is ready and some omelets. When I took a bite from omelet it was still frozen. I had to let her know the food was raw. At this point she was really irritated and pulled the food from the hot trays back to the kitchen. I think it's important to have good customer service in this kind of setting. She definitely does not like her job.