酒店回复: Thank you for your 8/10 review, we hope to see you again soon!
3.0分
其他
原文
翻译提供方：Google
浴室可以翻新一下。如果允许携带宠物就更好了。
酒店回复: Thank you for your review, we will share it with our team.
5.0分
其他
原文
翻译提供方：Google
前台员工的服务超出了职责要求
酒店回复: Thank you for your review we will share it with our staff.
5.0分
家庭亲子
原文
翻译提供方：Google
非常好，工作人员非常友好
酒店回复: Thank you very much for your comment
5.0分
情侣出游
原文
翻译提供方：Google
干净但有点旧
酒店回复: Thank you for your 10/10 review, we will share it with our team
5.0分
情侣出游
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The hotel was good all around but I really appreciate how the manager Ayanna went above and beyond to help me when we got to the Auto Train station and realized we left something important in the room. Very grateful for the excellent service!
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酒店回复: Thank you for your 10/10 review. We hope to see you again soon, safe travels!
3.0分
其他
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Some nasty staff
When we first got there, the man working was amazing. He was incredibly helpful, accommodating, sweet. He were there for a funeral, and he asked if we needed late checkout. We didn’t think so, so we said no thank you.
The next morning, we realized we may need a little extra time. We came downstairs to find an older couple leaving with their bags. The woman working said to them “you know you guys can get late checkout and not leave til one, right? You don’t have to leave now!” They said that’s ok we are headed out. And it was our turn. We explained we were offered late check out last night and now realized we may need it and she said “sorry, nope. Too late now” very rudely. After we just heard her telling the couple leaving that they don’t have to if they don’t want to. Then my parents asked her for an extra chair for their room for medical reasons and she rudely snapped “WHAT FOR” which is not right at all. If the other man worked the whole time we would have had a pleasant stay. But I’m not sure why that woman felt the need to be nasty and treat us like we weren’t important enough.
酒店回复: Thank you for your review, we will review it with our team.
4.0分
商务出差
Everything was great for a one-night stay. The pillows need to have more support, and the air wouldn't regulate well but overall all was good.
酒店回复: Thank you for your 8/10 review, we hope to see you again soon!
出差时住在这里。
设施和位置都挺合适，总体感觉不错。
没来得及拍照。
休息得很好，谢谢！
热情友好的接待，我们被安排到了一起预订的相邻房间。除了购物场所，附近还有各种各样的餐厅可供选择。
请注意，房间内的厨房不提供盘子和餐具。提供咖啡机和微波炉。
酒店员工服务一流。这家酒店非常适合一晚住宿，距离桑福德奥兰多机场15分钟车程。房间和酒店略显老旧，但非常干净。
浴室可以翻新一下。如果允许携带宠物就更好了。
前台员工的服务超出了职责要求
非常好，工作人员非常友好
干净但有点旧
The hotel was good all around but I really appreciate how the manager Ayanna went above and beyond to help me when we got to the Auto Train station and realized we left something important in the room. Very grateful for the excellent service!
Some nasty staff
When we first got there, the man working was amazing. He was incredibly helpful, accommodating, sweet. He were there for a funeral, and he asked if we needed late checkout. We didn’t think so, so we said no thank you.
The next morning, we realized we may need a little extra time. We came downstairs to find an older couple leaving with their bags. The woman working said to them “you know you guys can get late checkout and not leave til one, right? You don’t have to leave now!” They said that’s ok we are headed out. And it was our turn. We explained we were offered late check out last night and now realized we may need it and she said “sorry, nope. Too late now” very rudely. After we just heard her telling the couple leaving that they don’t have to if they don’t want to. Then my parents asked her for an extra chair for their room for medical reasons and she rudely snapped “WHAT FOR” which is not right at all. If the other man worked the whole time we would have had a pleasant stay. But I’m not sure why that woman felt the need to be nasty and treat us like we weren’t important enough.
Everything was great for a one-night stay. The pillows need to have more support, and the air wouldn't regulate well but overall all was good.