酒店回复: Gracias por sus comentarios sobre su reciente estancia. Tras revisar su reserva, parece que no se pagó el desayuno con antelación. Lamentamos cualquier confusión que esto haya podido causar. Esperamos darle la bienvenida de nuevo pronto.
酒店回复: Muchas gracias por su comentario sobre su estadia con nosotros recientemente. Estamos muy felices de escuchar que disfruto mucho su estancia. Esperamos verlo pronto nuevamente.
酒店回复: Thank you for the 4 out of 5 rating.We did hope to have elevator out at later time, but this was the only time slot available with the flooring technicians. We apologize for the inconvenience at checkout.
酒店回复: Thank you for sharing your feedback! We're glad to hear you enjoyed a comfortable stay and appreciated our pillows and mattresses. Providing our guests with a restful experience is always a top priority.We value your thoughts about our breakfast and will use your comments to continue refining the experience we offer. Feedback like yours helps us ensure we’re meeting our guests’ expectations.We hope to welcome you back again soon and provide another pleasant stay!
酒店回复: Thank you for taking the time to review your stay. We are thrilled to hear you enjoyed our friendly staff and quick check in. We sincerely apologized for the inconvenience you experienced. We hope to welcome you back again soon.
酒店回复: We apologize for the inconvenience. A pipe in the wall had broke in the evening (no advance warning) and plumbers were called to fix & staff needed to dry the area of carpet impacted by the leak.
5.0分
情侣出游
原文
翻译提供方:Google
从机场出发很方便,就在街对面。床很干净,很舒适,适合在机场对面过夜,没什么可抱怨的
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酒店回复: Thank you for your 5 out of 5 rating! We are delighted to hear that you enjoyed your stay with us. Thank you for your kind words and we hope to welcome you back with another positive stay! Have a safe and happy New Year!
5.0分
家庭亲子
原文
翻译提供方:Google
第一个房间有潮湿的味道。所以我们要求换房间,他们没有问任何问题就把房间换了!
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酒店回复: Thank you for taking the time to review your stay with us! First of all, we sincerely apologize for the issue of your first room. I'm glad to hear the time took a quick action and move you to a different room. Thank you again for your kind words. We hope to welcome you back with another positive stay!
2.0分
其他
原文
翻译提供方:Google
房间里有蚂蚁
酒店很舒适,但有点陈旧。我们的房间里有蚂蚁,我们报告后前台非常友善,但我不会再住那里了。
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酒店回复: We are so sorry to hear you found ants in your guestroom. I would sincerely hope you'd give us another opportunity to serve you and not let this isolated incident prevent you. We hope to better serve you in the future.
超预期!萨拉索塔超美的小城市。设施意外的很新,装修明亮干净,标间有冰箱。重要的是停车免费!机场边上也完全不会觉得吵。不过晚上十一点之后可能会停满,需要注意,整体推荐。
他们在网上提供包含早餐的服务,但我到店后却告诉我不含早餐。换句话说,我付了一套,他们却给了我另一套。这简直就是个骗局。
我抵达时接待我的女孩非常棒,她表现出很高的专业素养,并且乐于助人(我想她的名字叫阿什利),但不幸的是我不确定。
酒店很不错,员工很友好。房间也很不错。我们唯一遇到的问题是电梯。周六(我们离开时),电梯从上午 9:00 到中午都停运了。我们退房时只能提着行李箱走下楼梯。我们想知道为什么要安排在高峰退房时间。除此之外,一切都很好。
舒适干净的酒店,客户服务差
总体来说,这是一家不错的酒店。枕头和床垫很舒服。我不喜欢早餐吧。它只是一个利润中心。它以星巴克咖啡、糕点、早餐三明治等为特色,但价格却高于典型的星巴克。
住宿体验不错
总体而言,我们住的一晚感觉不错。酒店房间宽敞干净。没什么问题。前台工作人员非常友好,办理入住手续很快。唯一的缺点是电梯。绝对需要升级。此外,楼下的咖啡馆早餐选择不多。我们最终去了 Dunkin。
不体贴
我猜是把大风扇放在房间外面整晚吹着走廊地毯,我入住时没有提到这种情况 - 本来可以在车里多睡一会儿的。
从机场出发很方便,就在街对面。床很干净,很舒适,适合在机场对面过夜,没什么可抱怨的
第一个房间有潮湿的味道。所以我们要求换房间,他们没有问任何问题就把房间换了!
房间里有蚂蚁
酒店很舒适,但有点陈旧。我们的房间里有蚂蚁,我们报告后前台非常友善,但我不会再住那里了。