Staff was welcoming and very friendly. The hotel is nice and beds very comfortable. This is a great option for pet parents. The only complaint we had is breakfast was advertised as being served until 9:30 but staff both mornings ( including Saturday when other hotels serve breakfast until 10) started cleaning up/stopped replenishing empty dishes between 9:10-9:15. This didn’t affect us personally though we did feel rushed, however on the last day of our stay, a Saturday, we felt really bad for a couple with 3 young children who came down around 9:20 to find breakfast mostly cleaned up; this after I watched tons of French toast and eggs being dumped in the trash by staff. Other than this, a great stay as well be back.

I love the hotel but ******* charged far too much. I later found out I could save about 399 dollars if I booked from the hotel directly and was trying to cancel ******* booking but there was not a living person who would answer my call. Is Experdia go all AI now? Is it still run by a person or by AI alone ?