Debra at the front desk was so kind to me. I had a very bad day prior to arrival and she was helpful and lovely. I truly appreciated her friendliness. She is amazing. Thank you, Debra.
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酒店回复: hello Heather, we're thrilled to receive your amazing rating! It's a joy to know that your stay was enjoyable and that our team's hard work resonated with you. Delivering top-notch service is our passion, and your recognition is immensely valued. Thank you for your kind words about Ms. Debra and we can't wait to welcome you back for more memorable moments. Regards, Rubin- leadership team
4.0分
其他
Very nice hotel close to the Tampa airport. Local restaurants and mall. Very friendly service providers. Nice water views.
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酒店回复: Hi Aneela! We are delighted your experience started with personalized friendly hospitality and that our refreshing accommodations were the perfect retreat after exploring our vibrant city. On behalf of the entire team, we look forward to welcoming you back for another unparalleled experience. Kindest Regards, Rubin Leadership Team
5.0分
家庭亲子
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Fantastic water views from our room. Very convenient both to the airport and Raymond James stadium.
A lot of choices for dining around DoubleTree , the staff is wonderful as well.
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酒店回复: Rick, thank you for your great rating of DoubleTree by Hilton @ Rockypoint. We are delighted you had an excellent stay and were pleased with our convenient location, comfortable and spacious accommodation, and friendly team. The pleasure would be ours to welcome you back again Regards Rubin leadership team
2.0分
其他
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Wolf in Sheep’s Clothing!
I walked in to a beautiful lobby and the clerk at check-in was very friendly. Immediately though, as we were walking down the 1st floor hallway, the overwhelming smell of mildew was evident. I just hoped our room didn’t smell like it but SURPRISE, it did! The room felt humid and smelled like mildew, the bed was super hard and pillows too worn. It looks like the pics, but is totally deceiving. Needless to say, we got no sleep. I’m usually not one to complain but this was very disappointing and I vowed to write a review. Thank goodness the stay was only for a night and we arrived late, but, I would never recommend spending the $$ on this hotel!
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酒店回复: Thank you for your business and for taking time to review your recent stay with us. We apologize that your stay was less than satisfactory. Your feedback has been shared with our Team. As we continually work to improve our guest experience, we hope you will afford us another opportunity to be of service and restore your faith in our hotel.
5.0分
朋友出游
Staff was very helpful and the location was close to all the areas we needed to get to.
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酒店回复: Glad to see that you had a great stay with us. Hope to see you again soon.
酒店非常新，位置也很安静，去哪里都蛮近的。房间比较大，停车要收费20刀。 下次还会入住。性价比不错的
设施：酒店比较老，洗澡的龙头都快坏了。 空调声音很大
环境：窗户能看到tampa bay，离机场距离8分钟开车，可以看到很多机组人住这
我和未婚夫在看电影，隔壁房间的人好几次用力敲墙。我们根本不知道发生了什么，然后酒店员工就来敲我们的门，说我们太吵了，可我们明明就只是在看电影。说到底，这整件事根本就是无理取闹。下次再住这家酒店我可得好好考虑考虑了。
我只住了一晚 但是停车费收了我两次 重复收取 打电话联系商家 至今未退
房间很大很新，酒店环境也非常好，装修的非常漂亮，外面的景色很美，好像是个高尔夫球场，坐在大玻璃窗旁边的沙发上，很是放松
Debra at the front desk was so kind to me. I had a very bad day prior to arrival and she was helpful and lovely. I truly appreciated her friendliness. She is amazing. Thank you, Debra.
Very nice hotel close to the Tampa airport. Local restaurants and mall. Very friendly service providers. Nice water views.
Fantastic water views from our room. Very convenient both to the airport and Raymond James stadium.
A lot of choices for dining around DoubleTree , the staff is wonderful as well.
Wolf in Sheep’s Clothing!
I walked in to a beautiful lobby and the clerk at check-in was very friendly. Immediately though, as we were walking down the 1st floor hallway, the overwhelming smell of mildew was evident. I just hoped our room didn’t smell like it but SURPRISE, it did! The room felt humid and smelled like mildew, the bed was super hard and pillows too worn. It looks like the pics, but is totally deceiving. Needless to say, we got no sleep. I’m usually not one to complain but this was very disappointing and I vowed to write a review. Thank goodness the stay was only for a night and we arrived late, but, I would never recommend spending the $$ on this hotel!
Staff was very helpful and the location was close to all the areas we needed to get to.