酒店回复: Dear Alan,Thank you for the excellent rating. We're thrilled to hear that you found our hotel easily accessible. We strive to make all our guests feel welcomed and comfortable during their stay. If there's anything specific that stood out to you, we'd love to hear more!Fairfield Inn & Suites Sevierville Kodak Team
4.0分
家庭亲子
原文
翻译提供方：Google
美好的
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酒店回复: Dear Gregory,Thank you for your review. We hope you enjoyed your stay overall, and if there's anything you feel we can improve upon, please don't hesitate to let us know. It would be an honor to have you join us again soon!
5.0分
其他
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I have stayed at dozens of hotels in the general Sevierville area and I have not returned to a single one. I will be returning back to this Fairfield because it was clean, friendly, and quiet. I’m sure it will probably be updated soon, based on other Fairfield locations I’ve stayed at, but it still maintained the reputation of the brand.
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酒店回复: Thank you so much for your kind words! We are delighted to hear that you found our hotel to be clean, friendly, and quiet. We take great pride in upholding the reputation of the Fairfield brand. Although our guest rooms, carpet, and paint were refreshed in 2020, we are always striving to enhance our guest experience. We look forward to welcoming you back on your next visit to the Sevierville area.Fairfield Inn & Suites Sevierville Kodak Team
5.0分
其他
Nice hotel with several places in area to visit. Staff was very friendly. Fitness center and breakfast could be little better but would stay again
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酒店回复: Thank you for your kind review. We are thrilled you found our location convenient and enjoyed the friendly service from our staff. We appreciate your suggestions about the fitness center and breakfast and will use them to strive for improvement. We look forward to welcoming you back for another stay.Fairfield Inn & Suites Sevierville Kodak Team
4.0分
其他
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To start, reviews are useless if the price a person paid isn’t disclosed. For us, it was $122.89 for a weeknight including all taxes and fees.
The room was clean with a friendly staff. The breakfast was good (despite no bacon)
We had a very nice stay.
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酒店回复: Dear Greg,Thank you for your recent stay at Fairfield Inn & Suites Sevierville Kodak and for taking the time to share your feedback. We are thrilled to hear that you felt you received good value for your stay. It’s great to know that your room was clean and that you found our staff to be friendly. We are pleased that you enjoyed our complimentary breakfast. Your feedback about the bacon is valuable to us, as we continually seek ways to improve our guest experience. We truly appreciate your review and look forward to welcoming you back for another exceptional stay.Fairfield Inn & Suites Sevierville Kodak Team
5.0分
其他
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Fairfield Inn Kodak Tn. Always have a good experience staying here. Great and friendly staff quiet clean rooms. Will definitely stay here again!!! Would recommend it to anyone.
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酒店回复: Dear Sharlene,We're delighted you always have a wonderful time with us at Fairfield Inn & Suites Sevierville Kodak, just as we always enjoy having you. Thank you for your kind words regarding our comfortable, peaceful rooms, and we'll make sure your sentiments are shared with our team. We hope to see you again soon!Fairfield Inn & Suites Sevierville Kodak Team
3.0分
家庭亲子
It would have been nice to have been told at check in that the ice machines on floors 2 and 3 were out of order.
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酒店回复: Julie,We are sorry you were not informed about the ice machines at check-in, and we understand how that could have been frustrating. We will remind our team to communicate such details more clearly. We appreciate your comments and hope to welcome you again.Fairfield Inn & Suites Sevierville Kodak Team
5.0分
家庭亲子
Room was dated but very clean. All the staff was super nice!
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酒店回复: Dear David,Thank you so much for your wonderful review! We are delighted to hear that you found the room very clean and our staff welcoming and friendly. Our guest rooms and carpet were renovated in 2020, and we are pleased you had a pleasant stay with us.Fairfield Inn & Suites Sevierville Kodak Team
4.0分
商务出差
Business center computer didn’t work. Unfortunately, I really needed it this trip.
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酒店回复: Dear Steven,Thank you for your recent stay at Fairfield Inn & Suites Sevierville Kodak. We truly value your feedback and are sorry to hear that the business center computer was unavailable when you needed it. Your insights are critical to us, and we are committed to resolving this issue as soon as possible. We appreciate your understanding and look forward to welcoming you back for another outstanding experience that exceeds your expectations!Fairfield Inn & Suites Sevierville Kodak Team
5.0分
其他
Room is clean but we got here later so we didn’t visit the pool area. The room is a little small.
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酒店回复: Dear Valerie,Our clean rooms perfectly reflect the hard work of our outstanding housekeeping team, and they will be proud that you appreciated their diligence. Despite your room being cozier than you expected, we still hope you rested well at Fairfield Inn & Suites Sevierville Kodak. Hopefully, you'll get to experience our pool next time!
无障碍
美好的
I have stayed at dozens of hotels in the general Sevierville area and I have not returned to a single one. I will be returning back to this Fairfield because it was clean, friendly, and quiet. I’m sure it will probably be updated soon, based on other Fairfield locations I’ve stayed at, but it still maintained the reputation of the brand.
Nice hotel with several places in area to visit. Staff was very friendly. Fitness center and breakfast could be little better but would stay again
To start, reviews are useless if the price a person paid isn’t disclosed. For us, it was $122.89 for a weeknight including all taxes and fees.
The room was clean with a friendly staff. The breakfast was good (despite no bacon)
We had a very nice stay.
Fairfield Inn Kodak Tn. Always have a good experience staying here. Great and friendly staff quiet clean rooms. Will definitely stay here again!!! Would recommend it to anyone.
It would have been nice to have been told at check in that the ice machines on floors 2 and 3 were out of order.
Room was dated but very clean. All the staff was super nice!
Business center computer didn’t work. Unfortunately, I really needed it this trip.
Room is clean but we got here later so we didn’t visit the pool area. The room is a little small.