Clean room and excellent customer service. Love the check out is at noon- nice perk. Close walking distance to mall and restaurants.
5.0分
其他
The hotel is adjacent to the largest mall in Tampa, so it is super convenient for shopping, dining, or just walking around.
5.0分
家庭亲子
The staff is very polite and friendly. The room was very clean and comfortable. I love this hotel!
5.0分
其他
Everything was just perfect. Loved that I could shop while my daughter went to a concert.
3.0分
家庭亲子
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Unfortunately, I can't recommend this hotel to families. While the hotel markets itself as having cribs, it can NOT provide you with a place for your infant to sleep that meets even the bare minimum recommendations for safe sleep per ACOG (US national standard) or Health Canada (CAN national standard). They provide you with a pack n' play that can't be properly cleaned, with a mattress that does NOT fit properly and no fitted sheets. The too small matress is covered in a random loose unfitted (and unsafe) folded adult flat sheet. When I requested a properly fitted sheet and mattress they could not provide one. They did eventually purchase a sheet properly fitted for the pack n' play, but their pack n' play did not have a proper mattress so it was still loose and a suffocation hazard. I think they are lucky they haven't yet had a serious incident.
I did still give 3 stars because hotel staff were professional, it was very very clean, the pool was lovely, as was the facility otherwise. The airport shuttle was efficient and, interestingly, they allowed us to use our car seat indicating we had to install it ourselves due to insurance. Which is good, we know how it works but its funny they have this caveat yet provide those same children with such a suffcation hazard to sleep in.
5.0分
朋友出游
The whole vibe of this hotel was amazing. The staff was so kind and helpful, it was clean and so close to many food and shopping options.
5.0分
其他
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Connects to the mall where you have everything.
Room was great for our stay close to the airport. Beds were comfortable and everything was very clean. The kids liked the pool and the hotel has a well equipped gym. We loved that it connects to the mall and we were able to shop and eat without needing to drive.
酒店位置特别好，和Tampa 最大的mall在一起，出酒店大门右转上去就有餐饮一条街，各式美食应有尽有，特别推荐。
房间太小，设施太老
服务不错、环境比较舒适
Excellent stay
Clean room and excellent customer service. Love the check out is at noon- nice perk. Close walking distance to mall and restaurants.
The hotel is adjacent to the largest mall in Tampa, so it is super convenient for shopping, dining, or just walking around.
The staff is very polite and friendly. The room was very clean and comfortable. I love this hotel!
Everything was just perfect. Loved that I could shop while my daughter went to a concert.
Unfortunately, I can't recommend this hotel to families. While the hotel markets itself as having cribs, it can NOT provide you with a place for your infant to sleep that meets even the bare minimum recommendations for safe sleep per ACOG (US national standard) or Health Canada (CAN national standard). They provide you with a pack n' play that can't be properly cleaned, with a mattress that does NOT fit properly and no fitted sheets. The too small matress is covered in a random loose unfitted (and unsafe) folded adult flat sheet. When I requested a properly fitted sheet and mattress they could not provide one. They did eventually purchase a sheet properly fitted for the pack n' play, but their pack n' play did not have a proper mattress so it was still loose and a suffocation hazard. I think they are lucky they haven't yet had a serious incident.
I did still give 3 stars because hotel staff were professional, it was very very clean, the pool was lovely, as was the facility otherwise. The airport shuttle was efficient and, interestingly, they allowed us to use our car seat indicating we had to install it ourselves due to insurance. Which is good, we know how it works but its funny they have this caveat yet provide those same children with such a suffcation hazard to sleep in.
The whole vibe of this hotel was amazing. The staff was so kind and helpful, it was clean and so close to many food and shopping options.
Connects to the mall where you have everything.
Room was great for our stay close to the airport. Beds were comfortable and everything was very clean. The kids liked the pool and the hotel has a well equipped gym. We loved that it connects to the mall and we were able to shop and eat without needing to drive.