Great Stay

Room newly renovated actually the entire floor. Very Comfy bed. Our hand towel was in the shape of a swan super cute. The only con was no lamp, just the light between the beds which shined into the TV screen. The staff told us that all lamps were removed and they didn’t know why. I mentioned I was going to put it in my review and they liked that. We felt Safe they had a security guard in the parking lot watching the area. The hotel sat in the back of a lot with 2 other hotels. The area felt safe the security guard made it safer. One mile away from Opry land. Definitely recommend.

Our experience was awful. A/C broke. The temp went from 58 to 84 back & forth (could not control) thermostat said SEE FRONT DESK. No manager all weekend but sign says manager on duty. No one at the front desk, had to go look for him (found in the kitchen). When found, was told there is nothing he could do. No maintenance & no manager on weekends. Toilet clogged on Saturday morning (again, nothing they could do) next morning there was a plunger outside our room! We left & came back Monday at 9am to talk to the manager Bruce Neal. He compensated us one night out of a 3 night stay. We will never be back.

We love staying here because we can bring our dogs and enjoy the very best of Nashville without being in the thick of it!!

It's the perfect location if you're going to a show at the Grand Ol Opry too!!

Ashish at the front desk was awesome and he checked in with us a few times just to make sure everything was good. Parking was a bit of an issue because of the construction equipment and storage on site but we were able park on the property. We just had to improvise. I work in construction so I was very impressed that the construction activity didn’t seem to intrude on the guests experience.

clean and simple pet friendly stay

rooms were very clean. housekeeping does a great job. a/c temperatures kept going up when we left the room. tv’s were outdated. they should definitely upgrade to smart tv’s. no filtered water and $4 for a bottle of water. looks like construction is going on but not active which is good for sound and disruption but makes the facility indoor and outdoor look messy and unkept. low pet fee of $50 and very pet friendly in terms of workers and people staying but no pet friendliness in terms of amenities except for bags at the back of the hotel by all the construction trash and debris. they should make sure it’s clearly stated they are under construction before you book.