The staff here is wonderful. Always friendly and helpful with excellent customer service. Breakfast was hot and fresh, and the serving area was clean and well maintained. A coffee station is available throughout the day in the lobby. The room was clean and spacious, and I LOVE the room option with the Peloton bike. This will always be my first choice of stays when in Abilene.
5.0分
其他
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I love the convenience of this location. The location is great for the airport and freeway. I always choose this because the price is reasonable and i like the morning waffles.
1.0分
情侣出游
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I would give the cleaning staff 4 stars. They did their part with what they had to work with. I'm not sure if the shower bottom needed replacement or if that was some type of skid preventive measure. The evening staff person was excellent. He was both cordial and professional. My concern with the lady who checked us in. We made out reservations a couple of days in advance. We arrived at a little before 3pm. There didn't appear to be anyone else in the lobby, and we were able to park in the first stall closest to the entry. I mention this because we were placed at the end of the hall which was right by a road that sounded like a drag ***** allllll nightttt long. I know that she must be aware of the noise, and can do nothing about it. My beef is that if I had shown up at 9:00 that night, I would take what was available and be satisfied, but that was not the case.We were woke up 5 times from 10:30pm to 4:15am. My wife had surgery the next morning and was exhausted, because of a lack of sleep. Would like to have had a room on the other end of the hotel. Breakfast was very pleasant for me (Wife could not eat) The amenities were outrageous 3 and 4 dollars for $1.00 items.... Probable done with yall
5.0分
家庭亲子
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We really appreciated all of the extra special efforts to make the guests stay above and beyond standard care!
The breakfast was excellent, with different options each day. Something for everyone, not just the standard pastries. They even had an iced coffee and flavored water station for throughout the day with all of the yummy flavorings! They had stapled bags on the counter. I asked the staff what these were and they said that it was snacks and drinks for those that were on the go and didn't have time to visit the breakfast station. I couldn't believe it! I had never heard of a hotel offering this type of amenity! The rooms were also very clean with plenty of towels already in the room (without having to ask). I will definately plan on staying here again when I am in town!!!!
3.0分
家庭亲子
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Door into room would barely open and bathroom door inside room would barely open and close due to the store getting stuck and dragging on floor. Breakfast was alright nothing fancy. Hotel needs some updating.
5.0分
朋友出游
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The room was spacious and the beds are comfortable. The only drawback were thin walls. There was a great selection of breakfast items and the staff were friendly.
5.0分
家庭亲子
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Very convenient just off Interstate 20. The front desk clerk was very helpful and friendly, even though it was a very late check in. Hotel was nice. Beds were clean and comfy. Will stay at again.
2.0分
其他
I DID NOT STAY AT THE HA,MPTON. IT IWAS CANCELLED THE SAME DAY WHEN MADE.
很棒的地方!
对我来说这似乎是一个不错的选择。
The staff here is wonderful. Always friendly and helpful with excellent customer service. Breakfast was hot and fresh, and the serving area was clean and well maintained. A coffee station is available throughout the day in the lobby. The room was clean and spacious, and I LOVE the room option with the Peloton bike. This will always be my first choice of stays when in Abilene.
I love the convenience of this location. The location is great for the airport and freeway. I always choose this because the price is reasonable and i like the morning waffles.
I would give the cleaning staff 4 stars. They did their part with what they had to work with. I'm not sure if the shower bottom needed replacement or if that was some type of skid preventive measure. The evening staff person was excellent. He was both cordial and professional. My concern with the lady who checked us in. We made out reservations a couple of days in advance. We arrived at a little before 3pm. There didn't appear to be anyone else in the lobby, and we were able to park in the first stall closest to the entry. I mention this because we were placed at the end of the hall which was right by a road that sounded like a drag ***** allllll nightttt long. I know that she must be aware of the noise, and can do nothing about it. My beef is that if I had shown up at 9:00 that night, I would take what was available and be satisfied, but that was not the case.We were woke up 5 times from 10:30pm to 4:15am. My wife had surgery the next morning and was exhausted, because of a lack of sleep. Would like to have had a room on the other end of the hotel. Breakfast was very pleasant for me (Wife could not eat) The amenities were outrageous 3 and 4 dollars for $1.00 items.... Probable done with yall
We really appreciated all of the extra special efforts to make the guests stay above and beyond standard care!
The breakfast was excellent, with different options each day. Something for everyone, not just the standard pastries. They even had an iced coffee and flavored water station for throughout the day with all of the yummy flavorings! They had stapled bags on the counter. I asked the staff what these were and they said that it was snacks and drinks for those that were on the go and didn't have time to visit the breakfast station. I couldn't believe it! I had never heard of a hotel offering this type of amenity! The rooms were also very clean with plenty of towels already in the room (without having to ask). I will definately plan on staying here again when I am in town!!!!
Door into room would barely open and bathroom door inside room would barely open and close due to the store getting stuck and dragging on floor. Breakfast was alright nothing fancy. Hotel needs some updating.
The room was spacious and the beds are comfortable. The only drawback were thin walls. There was a great selection of breakfast items and the staff were friendly.
Very convenient just off Interstate 20. The front desk clerk was very helpful and friendly, even though it was a very late check in. Hotel was nice. Beds were clean and comfy. Will stay at again.
I DID NOT STAY AT THE HA,MPTON. IT IWAS CANCELLED THE SAME DAY WHEN MADE.