Breakfast was great. Having eggs and sausage was a nice change to the average continental breakfast of just cereal and donuts. The lady running it stayed on top of everything and provided excellent customer service!
Our room was very clean and comfortable. Front desk staff was friendly and welcoming.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the hot breakfast—our team works hard to offer a variety of options, and it’s great to know it made a difference. We’ll be sure to pass your compliments along to our breakfast host!We’re also delighted that your room was clean and comfortable and that our front desk team helped make your stay welcoming. Your 5/5 rating means a lot to us. We look forward to hosting you again soon!
5.0分
其他
Very clean room, reception & breakfast areas. Super friendly staff - very efficient. Will definitely return!
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酒店回复: Thank you very much for your wonderful feedback and perfect rating! We’re delighted to hear that you enjoyed the cleanliness of our rooms and facilities, as well as the friendliness and efficiency of our team. It’s a pleasure to know that we made your stay enjoyable.We truly appreciate your kind words and look forward to welcoming you back again soon!
1.0分
其他
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There was a hockey tournament and the hotel was taken up by 8-10 year old boys. They let them play stick hockey all night in the hallways and first thing in the morning. Kids were banging up against the door to my room and food and garbage all in the hallway. Their parents didn’t care.
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酒店回复: Thank you for taking the time to provide your feedback. We would like to take a moment to apologize for the inconvenience this created for you during your stay. Please note we will review the activity with our staff and ensure that any future teams are held accountable for disturbing the peace.Best wishes, GM
3.0分
家庭亲子
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Room smelled musty, security for sliding door seemed a bit low (bar across window was very loose and wobbly), would be nice to have separate sheer curtain to let light in but still have privacy, breakfast was good, never had a server for the included brealfast before! Was nice to be able to park rigth at the room sliding door to bring bags in easily.
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酒店回复: Thank you for taking the time to provide your feedback. We will review your claims and make improvements. We appreciate it and look forward to hosting you again.Best wishes, GM
5.0分
情侣出游
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Staff was very nice and friendly check in was very quick and room was clean. The hotel seems to be renovated from inside so very nice reception area. Having complementary tea and coffee 24 hours at the reception was great specially in cold weather. Ample parking for cars. Close to all the major restaurants and bars.
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酒店回复: Thank you for taking the time to provide your feedback. We appreciate it and look forward to hosting you again.Best wishes, GM
好好好好好
房间不错。设施还行——房间设施符合预期。大堂很不错，提供咖啡和茶。如果能为孩子们提供热巧克力就更好了。早餐可以更好——最好把供应时间延长到10点，因为如果你9点左右到，大部分食物都卖光了。不过工作人员很热情，给我们做了华夫饼和一些额外的鸡蛋，但没有香肠了（最好有培根），而且除了吐司什么都没有。
参加弗格斯高地运动会期间入住了这家酒店，车程20分钟。酒店地理位置优越，员工彬彬有礼、热情友好。酒店干净现代。餐厅营业至深夜，步行即可到达，非常安全。下次还会住这里！
最好的客户服务
他们的客户服务非常出色，非常友好，住宿环境也很棒。我注意到他们对每个人都非常友好。
由于家里有急事，我们无法按计划出行，酒店没有退还我的住宿费。我们没有参加。
Breakfast was great. Having eggs and sausage was a nice change to the average continental breakfast of just cereal and donuts. The lady running it stayed on top of everything and provided excellent customer service!
Our room was very clean and comfortable. Front desk staff was friendly and welcoming.
Very clean room, reception & breakfast areas. Super friendly staff - very efficient. Will definitely return!
There was a hockey tournament and the hotel was taken up by 8-10 year old boys. They let them play stick hockey all night in the hallways and first thing in the morning. Kids were banging up against the door to my room and food and garbage all in the hallway. Their parents didn’t care.
Room smelled musty, security for sliding door seemed a bit low (bar across window was very loose and wobbly), would be nice to have separate sheer curtain to let light in but still have privacy, breakfast was good, never had a server for the included brealfast before! Was nice to be able to park rigth at the room sliding door to bring bags in easily.
Staff was very nice and friendly check in was very quick and room was clean. The hotel seems to be renovated from inside so very nice reception area. Having complementary tea and coffee 24 hours at the reception was great specially in cold weather. Ample parking for cars. Close to all the major restaurants and bars.