酒店回复: Dear Brian. Thank you so much for choosing Ramada by Wyndham Cranbrook for your recent stay. We appreciate the time taken by you to give such a valuable feedback. We always strive to provide the best possible services to our guests. Thank you again for your feedback. Hope see you again in the future.
2.0分
其他
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The area did not feel the safest. As for the room, it was very old, very dated and especially in the bathroom, the tub was dirty.
This hotel desperately needs an update. Our room had only one bedside lamp for two queen beds. We asked the front desk if they could give us a second light. They told us there was none. But that we had a corner lamp we could use, we told her we did not have a corner lab but she doubted but when she came to check realize no there was not and cheapestly admitted it was dark in there. She then brought us a second bedside lamp which she previously had told us she did not have. There was no full length mirror in their room. On the plus side, the pool was a balmy 92° and the beds and pillows were quite comfortable.
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酒店回复: Dear David. Thank you so much for choosing Ramada by Wyndham Cranbrook for your recent stay. We appreciate the time taken by you to give such a valuable feedback. We are sorry to hear about tub was dirty and front desk refused to give another lamp at first. We will make sure it wont happen again. Thank you again for your feedback. Hope see you again in the future.
5.0分
家庭亲子
Bathroom was old and needed some work.
We were on ground level and window faced into busy parking lot.
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酒店回复: Dear Brenda. Thank you so much for choosing Ramada by Wyndham Cranbrook for your recent stay. We appreciate the time taken by you to give such a valuable feedback. We always strive to provide the best possible services to our guests. Thank you again for your feedback. Hope see you again in the future.
4.0分
其他
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Room was clean, bed comfortable. Had an issue with the a/c system that was quickly sorted by the lovely woman at the front desk. Breakfast was the standard fare, adequate but nothing to write home about. The location was easy to find. There are lots of fast food places within a kilometer or so, but the walking is not great--no sidewalks for most of the way. You can hear some noise from the highway but I admit it did not keep us from a good night's sleep.
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酒店回复: Dear Janice. Thank you so much for choosing Ramada by Wyndham Cranbrook for your recent stay. We appreciate the time taken by you to give such a valuable feedback. We always strive to provide the best possible services to our guests. Thank you again for your feedback. Hope see you again in the future.
5.0分
家庭亲子
We just needed a place to sleep for the night so this was perfect as far as location goes, and checkin was very smooth.
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酒店回复: Dear Lynnette. Thank you so much for choosing Ramada by Wyndham Cranbrook for your recent stay. We appreciate the time taken by you to give such a valuable feedback. We always strive to provide the best possible services to our guests. Thank you again for your feedback. Hope see you again in the future.
4.0分
其他
motel was fine , staff were nice and rooms were clean, breakfast was mediocre we were just passing through overnight so it was ok ..
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酒店回复: Dear David. Thank you so much for choosing Ramada by Wyndham Cranbrook for your recent stay. We appreciate the time taken by you to give such a valuable feedback. We always strive to provide the best possible services to our guests. Thank you again for your feedback. Hope see you again in the future.
5.0分
其他
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A newer hotel with pool/hottub & waterslide
Staff were attentive and polite. Plenty of parking. Rooms were very clean, with comfortable beds. Good shower with plenty of pressure & hot water. Breakfast was included, the usual for this chain however the eggs were hard boiled. Road noise was minimal. Overall a good stay.
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酒店回复: Dear Bill. Thank you so much for choosing Ramada by Wyndham Cranbrook for your recent stay. We appreciate the time taken by you to give such a valuable feedback. We always strive to provide the best possible services to our guests. Thank you again for your feedback. Hope see you again in the future.
5.0分
情侣出游
The main room was good. The bathroom wasn't very clean and could do with an overhaul.
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酒店回复: Dear Bruin. Thank you so much for choosing Ramada by Wyndham Cranbrook for your recent stay. We appreciate the time taken by you to give such a valuable feedback. We always strive to provide the best possible services to our guests. We are sorry to hear about the dirty washroom. We will make sure it wont happen again . Thank you again for your feedback. Hope see you again in the future.
5.0分
其他
Our stay is not over but so far we are very pleased with the staff and cleanliness of the room..
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酒店回复: Dear Cox. Thank you so much for choosing Ramada by Wyndham Cranbrook for your recent stay. We appreciate the time taken by you to give such a valuable feedback. We always strive to provide the best possible services to our guests. Thank you again for your feedback. Hope see you again in the future.
5.0分
其他
The young lady that checked us in was fantastic
The pool and hot tub were clean lots of towels
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酒店回复: Dear Lomas. Thank you so much for choosing Ramada by Wyndham Cranbrook for your recent stay. We appreciate the time taken by you to give such a valuable feedback. We always strive to provide the best possible services to our guests. Thank you again for your feedback. Hope see you again in the future.
不
The area did not feel the safest. As for the room, it was very old, very dated and especially in the bathroom, the tub was dirty.
This hotel desperately needs an update. Our room had only one bedside lamp for two queen beds. We asked the front desk if they could give us a second light. They told us there was none. But that we had a corner lamp we could use, we told her we did not have a corner lab but she doubted but when she came to check realize no there was not and cheapestly admitted it was dark in there. She then brought us a second bedside lamp which she previously had told us she did not have. There was no full length mirror in their room. On the plus side, the pool was a balmy 92° and the beds and pillows were quite comfortable.
Bathroom was old and needed some work.
We were on ground level and window faced into busy parking lot.
Room was clean, bed comfortable. Had an issue with the a/c system that was quickly sorted by the lovely woman at the front desk. Breakfast was the standard fare, adequate but nothing to write home about. The location was easy to find. There are lots of fast food places within a kilometer or so, but the walking is not great--no sidewalks for most of the way. You can hear some noise from the highway but I admit it did not keep us from a good night's sleep.
We just needed a place to sleep for the night so this was perfect as far as location goes, and checkin was very smooth.
motel was fine , staff were nice and rooms were clean, breakfast was mediocre we were just passing through overnight so it was ok ..
A newer hotel with pool/hottub & waterslide
Staff were attentive and polite. Plenty of parking. Rooms were very clean, with comfortable beds. Good shower with plenty of pressure & hot water. Breakfast was included, the usual for this chain however the eggs were hard boiled. Road noise was minimal. Overall a good stay.
The main room was good. The bathroom wasn't very clean and could do with an overhaul.
Our stay is not over but so far we are very pleased with the staff and cleanliness of the room..
The young lady that checked us in was fantastic
The pool and hot tub were clean lots of towels