酒店回复: Thank you for your kind words regarding your stay at Novotel Sofia. We are pleased to hear that you enjoyed the spacious and clean rooms, as well as the convenient location near the airport and shopping options. We look forward to welcoming you back in the future.
酒店回复: Thank you for your kind feedback regarding your stay with us. We are pleased to hear that you found our hotel clean and well-equipped, and that our staff provided you with excellent service. We look forward to welcoming you back in the future.
酒店回复: 亲爱的 KMS，
感谢您就您最近在 Novotel Sofia 的住宿提出的意见！
我们已记录所有意见并已提交给相应部门进行改进。
我们期待着您的光临！
此致，
David Yordanov
前台经理
点评来源 Trip.com
4.8分
高级双人床房
商务出差
设施现代，服务优良，就是不提供瓶装水，得自己拿着空瓶子去走廊里面的饮水机去打水
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酒店回复: Thank you for your kind words regarding our modern facilities and excellent service. We appreciate your feedback regarding the water bottle policy and understand your concerns about the need to fill your own bottles at the water station. Please be informed that the water bottles in the rooms are re-fillable and purposely kept empty and sanitized after every guest stay as we are equipped with water dispenser machines on each guest floor. Please do not hesitate to contact us back on your next stay if you need any additional assistance or information!We are looking forward to greet you again with us! Kind regards,David YordanovFront Office Manager
2.8分
山景间 - 带沙发床
商务出差
那个每天也不打扫，打扫也不换浴巾，实在是有点不行
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酒店回复: Thank you for your feedback regarding the housekeeping service during your stay. We strive to maintain high standards and sincerely apologize for falling short in this instance. However, as per our brand standards and sustainable policies, the towels are not being changed, unless specifically requested or if they are left on the room floor. Your comments will be reviewed to enhance our service quality.We are looking forward to greet you again with us! Kind regards,David YordanovFront Office Manager
位置停车方便，早饭也不错，屋子很安静，wifi稳定也很快，酒店内有酒吧餐厅，旁白有个大shopping mall，购物方便，去市中心打车也不贵
住了两晚 酒店很干净 应该是个新酒店 设施也新颖 附近挨着超市很方便 前台服务态度好 最后一天延迟两小时退房 很感谢 希望以后有机会还来
我最近入住了索非亚诺富特酒店，总的来说体验很愉快。房间非常干净整洁，提供了一个舒适的空间，让我在忙碌一天后能够放松下来。床铺软硬适中，睡得很舒服，保证了一夜好眠。
酒店的地理位置绝佳，就在一个购物中心对面，餐饮、购物和娱乐都非常方便。工作人员友善乐于助人，总是微笑着提供帮助。
早餐很棒，选择多样，新鲜可口，为新的一天开了个好头。
唯一的不足是健身房，面积很小，缺少重型自由器械和引体向上杆。虽然做个基本锻炼还可以，但对于那些寻求更全面健身设施的人来说，可能会有些失望。
总而言之，索非亚诺富特酒店凭借其优越的地理位置、舒适的住宿和周到的服务，是一个很不错的选择，不过健身爱好者可能会觉得健身设施有限。我肯定会再来的！
设施现代，服务优良，就是不提供瓶装水，得自己拿着空瓶子去走廊里面的饮水机去打水
那个每天也不打扫，打扫也不换浴巾，实在是有点不行
干净整洁，地理位置绝佳，还免费停车。床垫有点硬，另外建议你们检查一下房间里的水是不是满的，我拿到的都是空的。
很棒的酒店。
酒店不错，地理位置很好，离机场很近！
还不错的。
这已经是我第三次在索菲亚诺富特酒店出差入住了，酒店地理位置很好，找吃的也很方便。